急诊护士工作压力源及应对技巧的研究  

Study on the job stressors of emergency nurses and coping skills

作　　者：常佃沙[1] 曹允芳[2] 王令花[2] 谭峰[3] 

机构地区：[1]泰山医学院研究生部,山东泰安271016 [2]山东省千佛山医院 [3]山东省卫生教育培训中心

出　　处：《齐鲁护理杂志》2013年第6期25-26,共2页Journal of Qilu Nursing

摘　　要：目的:探讨急诊护士主要工作压力源及应对技巧。方法:采用问卷调查法,对济南市4所临床教学医院的184名临床急诊护士进行调查。结果:临床急诊护士的工作压力源依次为:患者护理、工作量及福利待遇、护理专业及工作、工作环境及仪器设备、管理及人际关系,且各压力源与急诊护士改行、工作满意度相关(P<0.05,P<0.01);急诊护士面对压力时一般采取较为积极地应对技巧。结论:急诊护士压力较大,建议从管理角度、加强心理培训、提高工资待遇等方面减少或消除急诊护士工作压力源。Objective：To explore the job stressors of emergency nurses and coping skills. Methods：A questionnaire survey was conduc- ted to investigate 184 clinical emergency nurses of 4 clinical teaching hospitals in Jihan city. Results：The job stressors were patient care, workload, welfare remuneration, nursing speciality and working, working environment and equipment, management and interpersonal rela- tionship in proper order. Each stressor had correlation with change of job of nurses and with their satisfaction at profession （ P 〈 0. 05 ,P 〈 0.01 ）. Conclusion ：The clinical emergency nurses bear more work pressure and measures should be taken to reduce or eliminate job stres- sors, such as strengthening psychological training and increasing wage.

关 键 词：急诊护士 压力源 改行 工作满意度 

分 类 号：R192.6[医药卫生—卫生事业管理]