急诊新护士的分诊专项技能标准化培训效果观察  

Effect of standardized specialized skills training for new nurses in emergency triage.

作　　者：雷永红[1] 李榕彬[2] 宋晓莉[3] 

机构地区：[1]中国人民解放军总医院海南分院住院病案管理科,海南三亚572000 [2]中国人民解放军总医院海南分院心血管内科,海南三亚572000 [3]中国人民解放军总医院海南分院急诊科,海南三亚572000

出　　处：《海南医学》2013年第9期1387-1389,共3页Hainan Medical Journal

基　　金：解放军总医院科技创新苗圃基金(编号:12KMZ03)

摘　　要：目的制定新建三级甲等医院急诊新护士分诊的标准化培训方案,提高分诊检伤分类的准确性。方法制定培训目标和急诊患者分诊标准,成立专科教学小组,对新护士理论知识、技能及沟通能力进行培训,并开展阶段性经验讨论。结果通过卡方检验进行比较,实施前后,新护士分诊准确率和患者满意率显著提高(P<0.05),差异有统计学意义。结论标准化培训可有效提高急诊分诊质量,规范急诊分诊新护士行为,增强患者及家属对急诊工作的信任度。Objective To develop standardized training programme for new nurses in the Emergency Depart- ment of tertiary hospital, and to improve the accuracy of injury classification. Methods The training objectives and the standards of triage for emergency patients were constituted. A specialized skills training team was formed to train the new nurses in theory knowledge, technical skills and communication skills, and carry out experience discuss regu- larly. Results According to Chi-square test, the accuracy of triage and the satisfaction rate of patients after training were significantly higher than those before training （P〈0.05）. Conclusion Standardized training can effectively im- prove the quality of emergency triage, standardize the behavior of nurses for emergency triage, and enhance the satis- faction of patients and their families.

关 键 词：护士 急诊分诊 培训 标准化 

分 类 号：R472.2[医药卫生—急诊医学]