质量管理实践与企业绩效关系模型研究——扩展知识路径的研究视角  

A research on the relationship model between quality management practices and firm performance:expanding knowledge route’s perspective

作　　者：姜鹏[1] 苏秦[1] 张鹏伟[1] 

机构地区：[1]西安交通大学管理学院,陕西西安710049

出　　处：《科学学研究》2013年第6期904-912,共9页Studies in Science of Science

基　　金：国家自然科学基金资助项目(70872091)

摘　　要：以战略管理理论中竞争优势来源的经典观点为依据,提出并分析了质量管理可以通过知识转移这一中间变量对企业绩效实施影响的逻辑路径,由此构建了质量管理与企业绩效关系的全模型。通过实证研究得出:质量管理实践对于知识转移具有显著影响作用以及传统路径和知识路径之间交互作用并不显著等主要结论。研究的主要意义:从内在逻辑解释了质量管理能够与创新活动相协调的理论依据,发展并完善质量管理与企业绩效关系模型,知识路径的存在为质量管理与知识管理两大实践体系的相互整合提供理论基础,也成为企业开展质量管理活动重要的决策依据。Based on the traditional theory of strategic management for the source of competitive advantage,it propounds a logical route that quality management could affect firm performance through knowledge transfer.Then a full relationship model including traditional route and knowledge route is constructed.By an empirical study,it is concluded that quality management practices have a significant and strong effect on knowledge transfer and the interaction between logical route and knowledge route is insignificant.It illustrates internally theoretical foundation why quality management can coordinate with innovation activities.The conceptual model for the relationship between quality management practices and firm performance is developed.The existence of knowledge route constructs theoretical basis for integration between quality management practices and knowledge management practices.Furthermore the full model provides important decision basis for enterprise’s quality management practices.

关 键 词：质量管理实践 知识路径 知识转移 创新绩效 企业绩效 

分 类 号：F270.7[经济管理—企业管理]