离岸研发外包中流程整合与项目绩效关系的实证研究——心理距离和团队差异的调节作用  

Empirical Analysis on Process Integration and Project Performance in R&D Offshore Outsourcing——Moderating Role of Psychic Distance and Team Diversity

作　　者：王良[1] 刘益[2] 刘海潮[3] 

机构地区：[1]西安交通大学管理学院,西安710049 [2]上海交通大学安泰经济与管理学院,上海200052 [3]大连理工大学管理与经济学部,大连116024

出　　处：《研究与发展管理》2013年第4期49-60,共12页R&D Management

基　　金：国家自然科学基金资助项目"企业研发网络优化;技术创新能力演进及其相互促动机制的研究"(71132006);"离岸KPO客户服务质量治理机制研究"(71172128);"基于服务主导逻辑的供应链导向:维度构建;驱动因素和对绩效的作用机制"(71102079)

摘　　要：以中国接包方为研究对象,基于122个离岸研发外包项目,结合问卷调研与档案数据,使用层级回归分析对离岸研发外包中接包方内外部流程整合与项目绩效关系,以及心理距离和团队差异对上述关系的调节进行实证检验.结果表明:外部流程整合与项目绩效之间表现为倒U关系,且心理距离能够调节其变化率和对称轴;内部流程整合与项目绩效之间表现为正U关系,且团队差异能够调节其变化率.研究结论为中国接包方的流程整合策略提供了借鉴.Choosing Chinese service providers as research objective, based on 122 R＆D offshore outsourcing projects, combining survey and secondary data, it uses hierarchical regression analysis to empirically investigate the relationships between external/internal process integration and project performance, as well as the moderating effects of psychic distance and team diversity on these relationships in R＆D offshore outsourcing context. Results show that the relationship between external process integration and project performance is invert-U shaped, and its curvature and axis of symmetry can be moderated by psychic distance. On the other hand, the relationship between internal process integration and project performance is U shaped, and its curvature can be moderated by team diversity. The conclusion provides a solid base for Chinese service providers＇ process integration strategy.

关 键 词：离岸研发外包 接包方 外部流程整合 内部流程整合 心理距离 团队差异 

分 类 号：F273.3[经济管理—企业管理]