政企客户电子渠道需求分析与场景模式应用研究  

Research and Application Analysis of Scenario-Based Electronic Channels for Enterprise Customers

作　　者：赵猛[1] 

机构地区：[1]中国电信股份有限公司上海研究院,上海200122

出　　处：《电信科学》2014年第1期103-109,115,共8页Telecommunications Science

摘　　要：针对基于不同场景模式的政企客户电子渠道,分析了政企客户电子渠道在运营商中的应用和发展情况,并在同行业间进行了对比,提出了基于场景模式的政企客户电子渠道的发展和应用模式。According to the research of enterprise customer electronic channels based on different scene modes, the development of electronic channels for enterprise customers and the applications in telecom carriers were analyzed. The situation with the inter industry were compared, and the development and application mode of scenario-based electronic channels for enterprise customers was put forward.

关 键 词：政企客户 电子渠道 场景模式 

分 类 号：TB852.1[一般工业技术—摄影技术]