高职院校图书馆引入ISO9000对改进员工绩效考核的启示  

On Improving Staff Performance Appraisal through Introduction of ISO9000 into Vocational College Library

作　　者：沈苏林[1] 吴潇海[1] 

机构地区：[1]无锡商业职业技术学院,江苏无锡214153

出　　处：《无锡商业职业技术学院学报》2014年第1期102-105,共4页Journal of Wuxi Vocational Institute of Commerce

基　　金：江苏省教育厅高校哲学社会科学基金项目(2010SJB630059)

摘　　要：由于高职院校图书馆员工绩效考核工作存在一些现实问题,引入ISO9000质量管理体系是提升图书馆文献信息建设与服务质量的客观需要,其质量管理的原则与理念对于改进图书馆员工绩效考核工作有着重要的启示,有助于实现员工绩效考核工作的科学化、合理化化和激励化,不断提高馆员个人的工作效率与服务质量,最终实现图书馆整体绩效的提升。At present, there exist some prominent problems in staff performance appraisal work of vocational college library, so it is of urgent need to introduce IS09000 quality management system so as to improve the quality of literature information construction and library service. The principles and concepts of quality management help realize scientific, fair and reasonable appraisal of staff performance, encourage the staff to work hard and improve their working efficiency and service quality, and ultimately enhance overall performance of the library.

关 键 词：高职院校 图书馆 ISO9000 员工考核 启示 

分 类 号：G251[文化科学—图书馆学]