公立医院职工工作满意度测评量表的研制  

Study on the scale of staff job satisfaction in public hospital

作　　者：吕春梅[1] 孙鑫[1] 董碧莎[1] 卓滋泽[1] 

机构地区：[1]中国医学科学院肿瘤医院

出　　处：《中国医院》2014年第5期28-30,共3页Chinese Hospitals

摘　　要：目的：开发、研制适合国内公立医院职工满意度测评量表，探索和完善公立医院职工满意度评价体系。方法：以明尼苏达满意度问卷短式（MSQ）为基础，结合公立医院实际情况编制医院职工满意度量表，对6家大型公立医院开展现场调查，运用描述性统计、信度分析和因子分析等方法检验其信度和效度。结果：量表分半信度均在0.8以上，总量表Cronbach’s α系数为0.947，各维度Cronbach′α系数在0.706～0.901之间，因子分析提取的5个公因子累计方差贡献率达到65.99%，其中工作责任感维度的评分最高，工作压力维度的评分最低。结论：量表具有较好的信度和效度，能够有效地测量医务人员工作满意度现状，适合作为国内公立医院职工满意度的测评工具。Objectives： To develop and formulate the scales of job satisfaction and to explore and improve evaluation system of the job satisfaction in public hospital. Methods： Based on Minnesota Satisfaction Questionnaire （MSQ） and the practical status of public hospital, the scale of job satisfaction in public hospital was made and sent out to 6 public hospitals to test the reliability and validity by descriptive statistics, reliability analysis and factor analysis. Results： Spilt-half reliability of this scale was greater than 0.8, Cronbach′α was between 0.706 and 0.901. Five factors were extracted by factor analysis which total cumulative was 65.99%. Among those factors, the scale on responsibility of job got the highest score. Meanwhile, the score of work pressure scale is the lowest. Conclusions： The scale of job satisfaction in public hospital appears to have good reliability, and it is a valid measure about employee’s satisfaction of public hospital in China.

关 键 词：公立医院 工作满意度 满意度测评表 

分 类 号：R192.6[医药卫生—卫生事业管理]