基于用户需求变化的移动图书馆服务观念考量  

Considerations of Library Mobile Service Based on the Changes of User Demand

作　　者：邓李君[1] 何燕[1] 杨文建[2] 

机构地区：[1]四川外国语大学图书馆,重庆400031 [2]重庆第二师范学院图书馆,重庆400067

出　　处：《情报理论与实践》2014年第5期37-40,共4页Information Studies:Theory & Application

摘　　要：移动图书馆服务的出现为用户带来便捷的同时,也引起了用户在阅读层次、阅读需求、服务需求上的变化。其原因在于当前的图书馆移动服务仅仅着眼于自身资源和技术层面,对于用户的需求变化缺乏有效的掌控,造成图书馆移动服务出现了与用户的脱节。因此,必须要有针对性地调整图书馆的服务理念,端正对于资源、服务、用户的看法,在服务中体现图书馆的公益性。The emergence of the mobile library service not only brings convenient for users, but also causes changes of users in reading level, reading demand and service demand. The reason is that the current library mobile service only focuses on its own resources and technical level, which is lack of effective control on the changes of user demand, resulting in the disconnection of li- brary mobile service and users. Therefore, it is necessary to adjust library service concept with pertinence, correct views on re- sources, services and users, and reflect the public welfare of library in service.

关 键 词：移动服务 图书馆 用户需求 服务模式 

分 类 号：G252[文化科学—图书馆学]