医疗纠纷档案管理  被引量:8

The Management of Medical Dispute Files

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作  者:严荣华[1,2] 

机构地区:[1]南通大学附属医院分院 [2]南通市老年康复医院医务部,南通市226001

出  处:《中国病案》2014年第6期42-43,共2页Chinese Medical Record

摘  要:医疗纠纷档案是医疗机构在处理医疗纠纷过程中所形成的一系列资料的总和,是医疗纠纷处置过程的真实写照。医疗机构应建立和完善医疗纠纷档案管理制度,由专人及时、完整、规范的收集和整理纠纷处理过程中全部有价值的资料,通过科学的立卷,合理的保管,使其能迅速为医务人员和科研人员提供便捷的服务。实践证明,医疗纠纷档案的有效管理对规范医院行为、提高医务人员素质、促进医疗质量和医疗安全的持续改进、构建和谐的医患关系起到重要作用。Medical dispute files is a sum of a series of data which was formed in the process of dealing with medicai disputes of medical institutions, is the true portraiture of medical dispute disposal process. The management system for medical disputes should be established and improved by medical institutions. A series of data should collect in time which was collected in the process of dealing with medical disputes. Practice shows that building and improving the medical dispute management files system, collecting the valuable materials timely and completely in the process of dispute resolution plays an important role in improving the quality of the medical staff, regulating the behavior of the hospital and building a harmonious doctor-patient relationship.

关 键 词:医疗纠纷档案 管理 利用 

分 类 号:R-05[医药卫生]

 

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