考虑客户时间偏好的第四方物流路径优化问题  

Fourth party logistics routing optimization problem considering time preference of customer

作　　者：任亮[1,2,4] 黄敏 王兴伟[1,3] REN Liang;HUANG Min;WANG Xingwei(College of Information Science and Engineering,Northeastern University,Shenyang 110819,China;Evergrande School of Management,Wuhan University of Science and Technology,Wuhan 430081,China;State Key Laboratory of Synthetical Automation for Process Industries,Northeastern University,Shenyang 110819,China;Center for Service Science and Engineering,Wuhan University of Science and Technology,Wuhan 430081,China)

机构地区：[1]东北大学信息科学与工程学院,沈阳110819 [2]武汉科技大学恒大管理学院,武汉430081 [3]东北大学流程工业综合自动化国家重点实验室,沈阳110819 [4]4.武汉科技大学服务科学与工程研究中心,武汉430081

出　　处：《系统工程理论与实践》2018年第12期3187-3196,共10页Systems Engineering-Theory & Practice

基　　金：国家自然科学基金重点国际合作研究项目(71620107003);流程工业综合自动化国家重点实验室基础科研业务费(2013ZCX11);湖北省教育厅科学技术研究项目(Q20171104);武汉科技大学服务科学与工程研究中心开放基金项目(CSSE2017GB01)~~

摘　　要：为使第四方物流系统能够在不确定环境下为客户提供有效的运输方案,在一定费用投入下获得更高的客户满意度,研究考虑客户时间偏好的第四方物流路径优化问题.基于累积前景理论.以最大化总运输时间的前景值为目标,建立考虑客户时间偏好的数学模型,并采用蚁群算法对模型进行求解,数值算例验证了算法的有效性.并且,将该模型与传统的期望值模型和期望效用模型进行对比,算例分析表明,考虑客户时间偏好模型可以更有效地描述客户心理行为,并适用于具有不同风险态度的客户群体,验证了模型的有效性.To make the fourth party logistics system capable in providing efficient solutions to the customer under uncertain environment, which is achieving higher customer satisfaction under the cost constraint,a fourth party logistics routing optimization problem considering time preference of customer is studied.Based on the cumulative prospect theory, the fourth party logistics routing optimization problem considering time preference of customer model is established to maximize the prospect value of the total transportation time. Then, an ant colony algorithm is used to solve the model, and numerical examples show the effectiveness of the algorithm. Furthermore, the model is compared with the traditional expected value model and expected utility model. Numerical analysis shows that the model considering time preference can describe customer’s psychological behavior more effectively and is suitable for groups of customers with different risk attitudes, which verify the effectiveness of the model.

关 键 词：第四方物流 时间偏好 路径问题 累积前景理论 蚁群算法 

分 类 号：TP29[自动化与计算机技术—检测技术与自动化装置]