应用PDCA管理法持续改进儿科护士静脉穿刺技术的探讨  

The Application of PDCA Management to Investigate Paediatric Venipuncture in Nursing Technology

作　　者：唐秀华[1] 李蓉定 王颖[1] 杨秀芳[1] 

机构地区：[1]双流县第二人民医院,四川成都610213

出　　处：《四川医学》2014年第7期916-918,共3页Sichuan Medical Journal

摘　　要：目的探讨应用PDCA管理法持续改进儿科护士静脉穿刺技术的方法和效果。方法应用PDCA管理法进行儿科护士静脉穿刺技术的现状调查、原因分析、改进对策研讨并组织有效实施和效果评价,通过6个月的整改,比较改进前后一次性穿刺成功率、患者满意度、发生护患争议和转院事件例次情况。结果改进后一次性穿刺成功率、患者满意度均提高,因穿刺发生护患争议和因穿刺技术因素导致转院事件例次减少,两组比较,差异具有统计学意义(P<0.05)。结论 PDCA管理法用于儿科护士穿刺技术质量持续改进中,能有效的提高儿科护士一次性穿刺成功率,提高患者满意度。Objective To explore the methods and results of continuous improvement of pediatric nurses’ venipuncture technique using PDCA management . Methods To investigate the current situation of pediatric nurses’venipuncture technique, to analyze its reason, to make plans and to conduct effective execution and effect evaluation, using PDCA management. To com-pare the one-time venipuncture success rates, the patient complacence, the occurrencefrequency of nurse-patient dispute and hospital transfer before and after a 6-month improvement. Results After the 6-month improvement, the one-time venipuncture success rates and the patient complacence have been all enhanced, and the occurrencefrequency of nurse-patient dispute and hospital transfer has been reduced. The compare and difference between the two test groups have statistical significance. Conclusion Using PDCA management in of continuous improvement of pediatric nurses’ venipuncture technique can effectively enhance the one-time venipuncture success rate and the patient complacence.

关 键 词：PDCA管理 儿科 护士 静脉穿刺 

分 类 号：R473.72[医药卫生—护理学]