精细化管理  

Lean Management in PLA General Hospital

作　　者：徐红霞[1] 

机构地区：[1]解放军总医院挂号收费科

出　　处：《中国医院院长》2014年第13期46-49,共4页China Hospital CEO

摘　　要：从规模发展到做精做强，三〇一医院管理者围绕“以患者为中心”的管理创新，将医院的运营效率和效益提升到一个新高度。"Profit and Benefit from Management" is the basic requirement that Li Shuzhang,CEO of PLA General Hospital,has proposed.Based on this requirement,PLA General Hospital have been carrying out a series of actions in the key performance index navigation,patient service,quality supervision,infection control,lean operation,information technology usage and standardization,which have achieved excellent outcomes.

关 键 词：精细化管理 看病难 信息化 医院管理者 管理创新 运营效率 

分 类 号：R-2[医药卫生]