医护人员对绩效考核方式的认知情况分析  

Analysis of Medical Staff's Cognition on Performance Evaluation

作　　者：李文君[1] 张洁[2] 张露[3] 刘国琴[1] 

机构地区：[1]遵义医学院管理学院 [2]遵义医药高等专科学校 [3]遵义市第一人民医院

出　　处：《医院管理论坛》2014年第10期35-38,共4页Hospital Management Forum

摘　　要：目的分析某公立医院医护人员对该院绩效考核方式的认知情况及其影响因素。方法采取问卷调查法,用自行设计问卷进行调查,收集数据。用SPSS统计软件对数据进行统计分析。结果医护人员对医院绩效考核表示了解的人员只有20%左右,超过40%的人员对现行的考核方式感到不太满意或不满意,医护人员选择的主要反馈方式为同事间议论,占到40.3%。结论该医院医护人员对绩效考核方式了解程度不高,工龄越长的工作人员对绩效考核原则越了解;满意度较低,编制内医护人员对科室奖金分配方案的满意度高于聘用制和合同制的工作人员;反馈方式欠规范,同事间议论为主要的反馈方式,学历较高的医护人员更愿意选择向管理部门及其工作人员反馈。需要加强有效的宣传方式,提高医护人员的满意度,建立科学有效的反馈机制,完善医院评价系统,提高医院管理效率。Objective To analyze medical staff＇s cognition on the performance evaluation and its influencing factors. Methods Self-designed questionnaire was adopted to collect data. The data was analyzed though SPSS statistical software. Results The proportion of medical staff who understand the performance evaluation system is only about 20%; more than 40% of the staff are not satisfied with the current system and the main feedback way is colleagues＇ discussion, accounting for 40.3%. Conclusion The medical staffs＇ understanding of the evaluation system is not deep. The longer the staff worked, the deeper understanding of the performance evaluation principles they reported and the lower satisfaction they felt. Permanent employee was more satisfied about the bonus distribution scheme than contract staff. The feedback way was not formal enough as the major way is discussion between colleagues, but employees with higher education were more willing to give feedback to the management department and its staff. There is need to strengthen the effective publicity, enhance staff satisfaction, establish a scientific and effective feedback mechanism, gradually improve the hospital evaluation system and the efficiency of hospital management.

关 键 词：医护人员 绩效考核 认知情况 

分 类 号：R197.322[医药卫生—卫生事业管理]