职业健康检查机构量化分级管理初探——以昆山市为例  

Quantitative Classified Management of Occupational Health Examination Agencies in Kunshan

作　　者：刘坚[1] 朱士新[1] 朱宝立[2] 蔡见远[1] 赵林辉[1] 王琰君[1] 邓红平[1] 苏彧[1] 

机构地区：[1]昆山市卫生监督所,江苏215301 [2]江苏省疾病预防控制中心,江苏210009

出　　处：《环境与职业医学》2014年第11期869-871,共3页Journal of Environmental and Occupational Medicine

基　　金：江苏省医学领军人才项目(编号:LJ 2011300)

摘　　要：[目的]规范职业健康检查机构的技术服务行为和完善机构建设,探索有效的机构量化分级管理模式。[方法]分别于2013年5月、11月,运用机构考核和技术人员考试相结合的考核模式对江苏省昆山市5家职业健康检查机构开展量化分级管理。[结果]各机构在人员构成、规章制度、健康检查、结果报告与评价、宣传培训5个项目得分率较实施初分别上升了15.00%、9.37%、8.55%、5.00%和16.67%,仅仪器设备下降了10.00%。2家机构是为优秀级,3家机构是为良好级。[结论]量化分级管理模式能有效规范职业健康检查机构的服务行为和提升服务质量,但量化分级对职业健康检查过程的考核存在延迟性,需进一步改进。[Objective] To explore an effective quantitative classified management model of occupational health examination agencies to regulate their technical service conduct and improve organization construction.[Methods] Combined agency assessment and technical personnel＇s examination were adopted as performance appraisal of launching quantitative classified management to five occupational health examination agencies in Kunshan City, Jiangsu Province in May and Novermber, 2013.[Results] After the implementation of quantitative classified management, the scoring percentages of agency staffing, internal regulations, health examination routines, result reporting and commenting, as well as publicity and training were increased by 15.00%, 9.37%, 8.55%, 5.00%, and 16.67%, respectively, except that the score of instrument and equipment was 10.00% lower.Two agencies were graded excellect, and three agencies were graded good.[Conclusion] Quantitative classified management can effectively regulate and improve the service quality of occupational health examination agencies.However, latency may compromise the assessment procedure of occupational health examination by quantitative classified management, which need further improvement.

关 键 词：职业健康检查 量化分级 机构管理 机构考核 人员考试 

分 类 号：R19[医药卫生—卫生事业管理]