北京市“三甲”公立医院急诊科护士工作满意度及其影响因素研究  

Job satisfaction of emergency nurses and its influencing factors in tertiary public hospitals in Beijing

作　　者：李欢[1] 刘新[1] 梁钰坪 穆希娟[1] 孙丽[2] 史培娜[3] 田雨[4] 徐佳[5] 徐龙雨 李江[1] 郑一宁[7] 

机构地区：[1]首都医科大学附属北京安贞医院抢救中心,100029 [2]人民卫生出版社 [3]首都医科大学附属北京友谊医院管理研究室 [4]北京医院院办 [5]首都医科大学附属北京儿童医院医务处 [6]北京协和医院工会 [7]首都医科大学附属北京友谊医院护理部

出　　处：《中国护理管理》2015年第7期792-795,共4页Chinese Nursing Management

摘　　要：目的 :调查北京市"三甲"公立医院急诊科护士工作满意度现状,分析其影响因素,并提出改善急诊护士工作满意度的可行性对策。方法:采用医务人员工作满意度调查表,对北京市5家"三甲"公立医院的319名急诊科护士进行问卷调查,并分析人口社会学特征对其工作满意度的影响。结果 :5家医院急诊科护士总体满意度得分为(3.48±0.64)分,其中同事关系和科室间的合作维度得分最高为(4.16±0.68)分,目前工作及环境维度得分最低为(2.41±0.31)分。B医院急诊护士工作满意度得分最高为(3.71±0.55)分,C医院急诊科护士工作满意度得分最低为(3.26±0.68)分。多元线性回归分析显示:学历、聘用方式和职称是影响北京市急诊科护士工作满意度的因素。结论 :通过提高福利待遇、加快急诊专科护士培养和完善晋升体系建设等措施,调动急诊科护士的工作积极性,不断提升急诊护理质量。Objective： To investigate the job satisfaction status of emergency nurses in tertiary public hospitals in Beijing, and analyzed key influencing factors of job satisfaction. Methods： The Minnesota Satisfaction Questionnaire（MSQ）（Simple Version） was used in this survey. A total of 319 emergency nurses from five tertiary public hospitals in Beijing were included in this study. The authors also analyzed the social？demographical information and tried to figure out their impacts on job satisfaction. Results： Overall satisfaction score（3.48±0.64） of emergency nurses in five hospitals was in the median to upper level. The score（4.16±0.68） of colleague relationship and cooperation between the departments dimension was the highest. While the score of（2.41±0.31） working pressure dimension was the lowest. The emergency nurses＇ job satisfaction score in B hospital（3.71±0.55） was the highest, which was rather satisfied. While job satisfaction score in C hospital（3.26±0.68） was the lowest, this lied in the general level. Variance analysis and multiple linear regression analysis showed that the education level, employment category and professional title were the influencing factors of emergency nurses＇ job satisfaction in Beijing. Conclusion： Managers need carry out several measures, such as increasing social benefits, accelerating the construction of emergency specialist nurse training system, and improving the promotion system, to stimulate the working enthusiasm of emergency department nurses, and then the quality of emergency nursing could be continuously improved.

关 键 词：急诊科护士 工作满意度 护理管理 

分 类 号：R47[医药卫生—护理学]