圈子中的组织公民行为  

Organizational Citizenship Behavior in Guanxi Circles

作　　者：张田[1] 罗家德[1] 

机构地区：[1]清华大学社会学系

出　　处：《管理学报》2015年第10期1442-1449,共8页Chinese Journal of Management

基　　金：国家自然科学基金资助项目(71372053);清华大学校内自主科研资助项目(20121088015)

摘　　要：中国差序格局的文化心理产生了广泛的"圈子"现象。尽管经历了现代化过程,圈子仍然在组织的不同层面发挥影响力。在考察圈子作为一种非正式组织提供的角色系统、行动规范如何影响成员个体层面的组织公民行为的基础上,通过问卷调查,对大陆地区某台资企业的390名员工进行实证研究。研究结果发现,在控制了人口统计学变量和工作满意度的效应后,不同的圈子角色对员工的组织公民行为有积极影响。此外,圈子中的组织公民行为在使组织受益的同时,也赋予个体圈子角色的正当性。Guanxi circle is a special social network structure in Chinese workplace, rooted from the special type of Chinese social categorization which is named ＇pattern of differences＇. Based on in- digenous psychology, this study has explored the mechanism of Chinese guanxi circles＇ influence on organizational citizenship behavior （OCB） at individual level. As informal organizations, guanxi cir- cles provide the role system and the norms based on interpersonal relationship, which is different from formal organization and rules. The empirical data was sampled from a hi-tech company which is fund- ed by Taiwan Residents and located in Suzhou. In the survey, 18 departments had a response rate above 80%. After excluding invalid and incomplete answers, we eventually obtained 390 valid responses. The results show that different roles of circles have positive impact on OCB after controlling the effects of demographic variables and job satisfaction ganization and also help employees to balance his or orgamzation. OCB can facilitate the effective operation of or- her roles between the guanxi circle and the formal

关 键 词：圈子 圈子角色 组织公民行为 

分 类 号：C93[经济管理—管理学]