新生视野中的大学图书馆——基于民族志方法的用户需求研究  

Library of University from the Perspective of the Freshman——Study on the User Demand Based on the Ethnographic Methods

作　　者：桂罗敏[1] 

机构地区：[1]上海大学图书馆,上海200444

出　　处：《图书馆建设》2015年第11期42-46,51,共6页Library Development

摘　　要：将问题置于更为宽广的社会文化环境中思考,是图书馆研究的一种发展趋势,而目前常用的量化方法缺乏对用户需求整体考量的能力。运用民族志方法调查上海大学本科一年级新生关于图书馆的认知和观点,有助于发现新生的信息行为特征和与图书馆的互动模式。由此,上海大学图书馆针对新生展开服务时,应着重发展以下3个方面:树立图书馆的良好形象,培养新生对空间资源和纸本图书的利用,培养新生对电子资源的充分利用。It is a trend to put the problems of library into the social and cultural context to research, and the common quantitative methods are short of overall consideration to user needs. The investigation about the views of the freshman on Shanghai University Library applying ethnographic method is helpful to show the new behavior characteristics of the freshman and interaction mode between the freshman and the library. To improve the library service, Shanghai University Library should pay attention to the three points： establishing a good image of the libray, training the freshman to use the library space and books, guiding the freshman to make full use of electronic resources.

关 键 词：大学新生 民族志方法 用户需求 

分 类 号：G252.0[文化科学—图书馆学]