多科室联合术前谈话预防医疗纠纷效果分析  

Analysis on Preoperative Communication of Multi-department to Prevent Medical Disputes

作　　者：李默[1] 庹琳[1] 吴昕霞[1] 周利平[1] 胥雪冬[1] 周洪柱[1] 

机构地区：[1]北京大学第三医院医务处,北京市100191

出　　处：《现代医院管理》2016年第2期14-16,共3页Modern Hospital Management

摘　　要：高风险诊疗操作发生意外或并发症的概率较普通手术高,而且一旦发生意外或治疗效果不满意,更容易发生医疗纠纷。笔者通过对北京大学第三医院2015年4例疑难重症患者多科室联合术前谈话案例的分析,探讨高风险诊疗项目"提前介入"管理模式的作用,充分尊重患者知情权,增进医患沟通,贯彻"以患者为中心"工作理念,不仅能起到加强临床科室、医务人员密切合作,确保医疗安全的作用,也能促进医院发展与社会和谐。The accidents and complications involved in high-risk diagnosis and treatment are higher than those in common operations,which results in accidents and unsatisfied therapeutic effect, and in turn,medical disputes. The authors analyze the 4 dubious and acute cases involving preoperative multi-department communication in the Third Affiliated Hospital of Peking University, and discuss＂early intervention＂in high-risk diagnosis and treatment by fully respecting patient＇s right of notification, improving doctorpatient communication, implementing＂patient-oriented＂idea,which strengthens close cooperation among clinical departments and medical workers,g uarantees medical safety and promotes hospital development and social harmony.

关 键 词：医疗纠纷 多科室合作 术前谈话 医患沟通 

分 类 号：R197[医药卫生—卫生事业管理]