基于心智模型因子研究的智能界面优化  

Optimization of Intelligent Interface on The Mental Model Factor

作　　者：张宁[1] 李亚军[1] 

机构地区：[1]南京理工大学设计艺术与传媒学院,南京210094

出　　处：《人类工效学》2016年第3期34-38,共5页Chinese Journal of Ergonomics

摘　　要：目的探索年龄(Age)、科技熟悉度(Technology)因子对用户心智模型及界面操作绩效的影响。方法采用对比实验法,青年、老年被试分别完成系列目标任务(Serial Target Task);结束后利用条列(Listing)与分类(Sorting)法将被试心智模型可视化,记录各因素下产品操作绩效。结果 (1)心智模型对用户操作绩效具有显著相关性(P<0.05);(2)科技熟悉度、年龄因素均对用户心智模型具有显著相关性(P<0.05);(3)年龄段与科技熟悉度分值因子间具有相关性。结论缩短产品界面结构与心智模型间的差异,提高老年产品使用绩效。Objective To investigate the influences of the factors of age and technology on user＇s mental model and interface operation performance. Methods Serial target tasks are operated respectively by the young and the elderly using contrast test method. The mental model of the subjects is visualized by listing and sorting. Interface operation performance is also recorded. Results （ 1 ） The mental model has significant correlation to the user operation performance （ P 〈 0.05 ）. （ 2 ） Familiarity of science and technology as well as age factor have significant correlations to the user mental models （ P 〈 0. 05 ）. （ 3 ） Correlation is obtained between age and the score factor of familiarity of science and technology. Conclusion The differences between interface structure of products and the mental model are shortened. Using performance of elderly products are improved.

关 键 词：心智模型 老年化 科技熟悉度 操作绩效 界面 产品可用性 认知退化 

分 类 号：B842[哲学宗教—基础心理学] TB18[哲学宗教—心理学]