公立医院绩效评价PATH优化模型指标体系的构建  

Development of Performance Evaluation PATH Advanced Model Indicator System of the Public Hospital

作　　者：张立超[1] 陈宏[2] 徐占民[2] 孙嘉欣[2] 刘宏[2] 李华[2] 张莹[2] 王永红[2] 张煜[2] 王虹[1] 由美迪 刘权亮 李索娅 张莉[1] 潘虹[1] 韩硕[1] 赵璐[1] 吴国松[1] 毛静馥[1] 

机构地区：[1]哈尔滨医科大学卫生管理学院,黑龙江哈尔滨150081 [2]齐齐哈尔市第一医院,黑龙江齐齐哈尔161005

出　　处：《中国医院管理》2016年第8期4-7,共4页Chinese Hospital Management

基　　金：国家自然科学基金资助项目(70773034)

摘　　要：目的构建适用于三级公立医院的绩效评价体系,为医院开展绩效考核与管理工作提供决策参考。方法应用文献法、个人访谈法和头脑风暴法构建评价模型和初始指标库,运用德尔菲法和层次分析法确定指标及其权重。结果运用医院质量改进的绩效评价工具(The Performance Assessment Tool for Quality Improvement in Hospitals,PATH)理念构建了以病人为中心、以员工为导向、医疗效果与效率、运营管理、社会责任、卓越提升6个核心维度的三级公立医院绩效评价指标体系。结论指标体系的可信程度、权威性较高,具有较好的适用性。Objective To develop a set of performance evaluation indicators for tertiary hospitals and provide decision-making evidence for hospital performance evaluation. Methods By the method of literature, personal interview method and brainstorming, building library evaluation model and the initial indicators, using Delphi method and Analytic Hierarchy Process （AHP） to determine the index weight. Result By the model of The Performance Assessment Tool for Quality Improvement in Hospitals（PATH） concept, tertiary public hospital performance evaluation system of six core dimension, including the patient-centered, staff-oriented, efficiency of clinical effect, operating performance, response management and the excellent response, was built. Conclusion The indicator system has high credibility and authority degree, so it has a great potential of generalizability.

关 键 词：公立医院 绩效评价体系 医院质量改进的绩效评价工具模型 

分 类 号：R197.32[医药卫生—卫生事业管理]