项目复杂性和团队社会认同情境下交互记忆对软件外包项目绩效作用研究  

Effect of Transactive Memory on Software Outsourcing Project Performance Moderated by Project Complexity and Team Social Identity

作　　者：曲刚[1] 鲍晓娜[1] 彭姝琳 

机构地区：[1]大连理工大学管理与经济学部,大连116024

出　　处：《管理评论》2016年第10期181-192,共12页Management Review

基　　金：国家自然科学基金项目(71202104)

摘　　要：针对软件外包团队接包方-发包方双方如何进行有效协作问题,本文引入社会认同和项目复杂性,对交互记忆与项目绩效的关系进行实证分析。研究结果表明,交互记忆和社会认同对项目绩效有显著正向影响,社会认同与项目动态复杂性对交互记忆系统与项目绩效的关系起负向调节作用。揭示了软件外包团队关系特征的社会认同与任务特征的项目复杂性作用下交互记忆系统与项目绩效之间的作用机理,为软件外包知识整合研究的发展提供了理论与实践启示。The purpose of this paper is to study effective knowledge-based collaboration in software outsourcing team. This paper introduces the transactive memory systems,social identity and project complexity to analyze their interactive effect on project performance.Results show that social identity and transactive memory systems have positive effect on performance,and social identity and dynamic complexity play negative moderating role in the relationship between transactive memory systems and project performance. This study reveals the relationships of transactive memory systems and project performance under the characteristics of software outsourcing team relationship—social identity and task characteristics—project complexity. The results provide theoretical and practical implications for future researches of software outsourcing knowledge integration.

关 键 词：交互记忆系统 社会认同 项目复杂性 项目绩效 

分 类 号：F272[经济管理—企业管理]