特勤人员工作满意度调查分析  

Investigation and analysis of job satisfaction and influential factors in special service personnel

作　　者：张燚德[1] 杨文华[1] 吴明兰[1] 

机构地区：[1]广州军区桂林疗养院,广西桂林541003

出　　处：《海军医学杂志》2016年第6期481-483,512,共4页Journal of Navy Medicine

摘　　要：目的通过问卷调查了解特勤人员的工作满意度,分析满意和不满意的原因,探讨管理对策,为提高军事活动效能提供依据。方法采用明尼苏达满意度问卷(Minnesota satisfaction questionnaire,MSQ)短式版对246名特勤人员实施随机抽样问卷调查并对结果进行分析。结果特勤人员工作总体满意度较高。机型、年龄、职级、工作年限、平均月收入是总满意度的影响因素(P<0.05)。结论特勤人员的工作满意度的差别主要体现在精神感受待遇上,而非物质待遇。要采取有效管理措施提升外在满意度。Objective To know job satisfaction of special service personnel through the questionnaire survey and to analyze reasons for job satisfaction or dissatisfaction, so as to provide evidence for the enhancement of their military operational performance. Methods A random questionnaire survey was performed on the 246 special service personnel from the Guilin Sanatorium by using the Minnesota Satisfaction Questionnaire （ MSQ） and the results obtained were analyzed statistically. Results Overall job satisfaction of the special service personnel was rather high. The types of plane they were flying, age, professional tittles, length of profession and monthly income were the main influential factors affecting total job satisfaction （ P 〈 0. 05 ） . Conclusion The differences in job satisfaction a-mong the special service personnel were mainly shown in political or spiritual treatment, rather than material benefits. Effective manage-ment measures should be taken to increase externally the job satisfaction of special service personnel.

关 键 词：问卷调查法 特勤人员 工作满意度 军事活动效能 

分 类 号：R821.12[医药卫生—临床医学]