江苏省医患关系患方评价研究  

Analysis about the doctor-patient relationship in patients' evaluation of Jiangsu Province

作　　者：朱晶晶[1] 王锦帆[1] Zhu Jingjing Wang Jinfan(School of Health Policy and Management, Nanjing Medical Univevsity, Nanjing 211166, China)

机构地区：[1]南京医科大学医政学院,江苏南京211166

出　　处：《南京医科大学学报（社会科学版）》2017年第1期36-39,共4页Journal of Nanjing Medical University（Social Sciences）

基　　金：江苏省社会科学研究课题"江苏医患关系主客观评价及社会心态影响研究"(138HB010)

摘　　要：目的:研究江苏省患者对医患关系现状及影响因素的认知,分析患者认知影响因素,提出针对性建议。方法:自行设计问卷,调查南京、苏南、苏中、苏北的4所综合性医院2 704名门诊患者,运用Pearson相关分析、多样本率卡方检验辅助分析研究结果。结果:79.2%的患者对医患关系评分在70分以上;40.4%患者对医改相关问题缺乏了解;患者认为医患关系不和谐因素前三位是医疗费用高、市场经济影响、医务人员态度差。结论:医患关系并没有社会上感知的那么紧张。构建和谐医患关系要推进分级诊疗,加大基层医疗机构建设与监管力度,构建新媒体官方沟通平台,引导患者认知。Objective： To investigate patients＇ cognition of the status and influencing factors of doctor-patient relationship in Jiangsu Province, to analyze factors that affect patients ＇ cognition and propose specific suggestions. Methods： A self-designed questionnaire was employed to investigate patients＇ perspective in four comprehensive hospitals from Nanjing, middle, south and north of Jiangsu. The Pearson correlation and chi-square test were computed to assess the results. Results： A total of 79.2% of patients gave 70 points or above to doctor-patient relationship; 40.4% of the patients known very little about related problems on medical reform;Patients believed that the most important three factors on harmonious of the doctor-patient relationship were the high cost of medical treatment, market economy influence and medical service attitude. Conclusion： The doctor-patient relationship is not as nervous as the vision of social perception. To build a harmonious relationship between doctors and patients, we should build new official media communication platform and guide patient ＇s cognition.

关 键 词：医患关系 患者评价 影响因素 

分 类 号：R-055[医药卫生]