企业间信息系统能力影响合作绩效的机理研究  

How to Generate Cooperative Performance through Inter-organizational Information Systems Capabilities

作　　者：朱树婷[1] 仲伟俊[2] 梅姝娥[2] ZHU Shu-ting ZHONG Wei-jun MEI Shu-e(School of Management, Nanjing University of Posts and Telecommunications, Nanjing 210003,China School of Economics and Management, Southeast University, Nanjing 211189, China)

机构地区：[1]南京邮电大学管理学院,江苏南京210003 [2]东南大学经济管理学院,江苏南京211189

出　　处：《中国管理科学》2017年第5期61-69,共9页Chinese Journal of Management Science

基　　金：国家自然科学基金资助项目(71371050);南京邮电大学引进人才科研启动基金项目(NYY216004)

摘　　要：企业网络化运作为企业间信息系统(IOS)的应用带来挑战。为研究网络化运作环境下信息系统的价值创造问题,本文提出IOS能力的概念和构成,分析企业的网络嵌入水平和企业间流程的双元性,基于信息技术(IT)过程观建立IOS能力影响合作绩效的理论模型。使用213家中国制造企业的调查数据进行层级回归分析发现:企业间流程匹配和流程弹性交互作用对合作绩效产生正向影响;IOS集成能力和IOS重构能力对企业间流程的双元性具有积极作用;网络嵌入水平对IOS能力影响企业间流程产生消极影响。本文揭示了IOS能力影响企业间合作绩效的机理,是对信息系统商业价值研究的深化和拓展,为企业在网络化运作环境中应用IOS进行价值创造提供指导。The emerging business networks bring opportunities and challenges to the applications of interorganizational information systems （IOS）. To reveal the mechanism of how IOS generate cooperative performance in the network embedded environment, the theoretical model is built from the IT process perspective to leverage lOS capabilities and inter-firm process ambidexterity through network embedded level. Survey data are collected from 213 manufacturing firms in China. According to the hierarchical regression analysis result, it is found that inter-firm processes alignment and flexibility positively interact to impact on the cooperative performance, while IOS integration capabilities and IOS reconfiguration capabilities have positive correlation with inter-firm process ambidexterity respectively. In contrast to previous research, it is found that network embeddedness has negative moderation effects, high level of network embeddedness will undermine the effect of IOS capabilities on inter-firm process, which shows the paradox of embeddedness. Our findings deepen and expand the framework of IT business value in information systems field, and provide inspiration and guidance for network practices of applying IOS to create value.

关 键 词：企业间信息系统能力 企业间流程 双元性 网络嵌入 合作绩效 

分 类 号：F270[经济管理—企业管理]