一级医院护士人文关怀能力及其影响因素调查分析  

Analysis of nurses' humanistic care ability and its influencing factors in primary hospital

作　　者：昌子艳 关国琼 陈蓉美 刘红[1] 

机构地区：[1]湖北省潜江市中心医院骨科,潜江市433199

出　　处：《中国护理管理》2017年第6期836-839,共4页Chinese Nursing Management

摘　　要：目的 :调查一级医院护士关怀能力现状并探讨其影响因素,旨在促进一级医院护士人文关怀能力提高。方法 :采用人文关怀能力量表对湖北省某市17所一级医院133名护士进行问卷调查。结果 :一级医院护士人文关怀能力总分为(189.45±15.34)分,处于较低水平;影响人文关怀能力的因素为护士年龄及用工形式;阻碍护士实施关怀护理的前三位因素分别是护患之间沟通困难(32.3%)、自身专业知识缺乏(21.8%)、人力资源不足(18.8%)。结论 :一级医院护士关怀能力有待提高,医院应重视护士的用工形式,增强其归属感;同时还应积极开展培训,提高护士沟通技巧和专业技能,保障人力资源配置。Objective： To analyze the nursing care ability of nurses in primary hospital and related factors. Methods： Totally 133 nurses in 17 hospitals in Hubei province were investigated using the Humanistic Caring Ability Scale （HCAS） questionnaire. Results： The total score of the nursing care ability was （189.45±15.34） which was in the low level. The influencing factors were ages, employment forms and positions. The top three factors that affected the practice of caring are communication difficulty between nurses and patients （32.3%）, lack of professional knowledge （21.8%）, not enough nurses （18.8%）. Conclusion： The nursing care ability of primary hospital nurses needs to be improved. Nursing managers should ensure enough nurses in the hospital and provide equal opportunities to nurses regardless of the form of employment to enhance their sense of belonging. Continuing training is necessary to improve nurses＇ communication skills and professional skills to provide high quality care to patients.

关 键 词：一级医院 护士 关怀能力 影响因素 

分 类 号：R47[医药卫生—护理学]