护士群体同事支持在其工作场所欺负与工作满意关系中的中介作用  

Mediating effect of peer support among nurses in the relationship between workplace bullying and job satisfaction

作　　者：林燕平[1] 邱金花[1] 林宁[1] 郑晓燕[2] 方东萍[3] 高锐[1] Lin Yanping Qiu Jinhua Lin Ning Zheng Xiaoyan Fang Dongping Gao Rui(Department of Urinary Surgery, the First Affiliated Hospital of Fujian MedicJ University, Fuzhou 350005, China Department of Stomatological Surgery, the First Affiliated Hospital of Fujian Medical University, Fuzhou 350005, China Nursing Department, the First Affiliated Hospital of Fujian Medical University, Fuzhou 350005, China)

机构地区：[1]福建医科大学附属第一医院泌尿外科,福州350005 [2]福建医科大学附属第一医院口腔外科,福州350005 [3]福建医科大学附属第一医院护理部,福州350005

出　　处：《中华现代护理杂志》2017年第24期3093-3097,共5页Chinese Journal of Modern Nursing

基　　金：福建医科大学妇女理论研究课题（2015FN004）

摘　　要：目的 了解临床护士工作场所欺负与工作满意度现状,探讨护士群体同事支持在两者间中介作用.方法 采用便利抽样方法,研究小组在2015年11月—2016年4月选取福州市三级甲等综合性医院工作的临床护士.采用护士一般情况调查表、同事支持量表、中文版负性行为量表、护士工作满意度量表对福建省207名护士进行问卷调查,并对收集的数据进行相关、回归分析.结果 护士工作场所欺负与护士群体同事支持,工作满意度呈负相关（r值分别为-0.395、-0.338;P〈0.01）,护士群体同事支持与护士工作满意度呈正相关（r=0.611,P〈0.01）.护士群体同事支持是护士工作场所欺负与护士工作满意度之间的中介变量,引入护士群体同事支持后,护士工作场所欺负对工作满意度无影响（β=-0.148,t=-1.716,P〉0.05）.结论 护士群体同事支持在工作场所欺负与工作满意关系中起完全中介作用,护理管理者应积极引进护士群体同事支持理念,降低工作场所欺负,提高护士工作满意度.Objective To explore the status quo of workplace bullying and job satisfaction among clinical nurses, and to explore the mediating effect of peer support among nurses in the relationship between the above two elements.Methods By convenience sampling, from November 2015 to April 2016, 207 clinical nurses in a comprehensive classⅢ grade A hospital in Fuzhou, were selected and surveyed by a questionnaire on general information, a peer support scale, the negative acts questionnaire-revised （NAQ-R）, and job satisfaction scale for nurses. Correlation analysis and regression analysis were conducted to the data collected.Results Workplace bullying was significantly negatively related with peer support among nurses（r=-0.395,P〈0.01）, and job satisfaction （r=-0.338,P〈0.01）. Peer support among nurses was positively correlated with job satisfaction （r=0.611, P〈0.01）. Among nurses, peer support was the mediating variable between workplace bullying and job satisfaction. After introduction of peer support among nurses, influence of workplace bullying on job satisfaction was statistically meaningless （β=-0.148,t=-1.716,P〉0.05）.Conclusions In the relationship between workplace bullying and job satisfaction, peer support among nurses plays a role as a full mediation. Nursing managers should actively introduce the idea of peer support among nurses, lower workplace bullying, and improve job satisfaction among nurses.

关 键 词：护士 社会支持 工作场所欺负 工作满意 中介效应 

分 类 号：R47[医药卫生—护理学]