激励-贡献导向下心理契约差异对公务员离职倾向的影响——基于公共服务动机和变革态度的综合分析  

Impact of Inducements-Contributions Oriented Psychological Contracts' Difference on Public Servants' Turnover Intention——Based on the Comprehensive Analysis of Public Service Motivation and Attitudes to Change

作　　者：谭新雨[1] 刘帮成[1] 汪艳霞[2] 

机构地区：[1]上海交通大学国际与公共事务学院,上海200030 [2]西南大学政治与公共管理学院,重庆400715

出　　处：《公共管理学报》2017年第4期27-43,共17页Journal of Public Management

基　　金：国家自然科学基金项目(71002035)国家自然科学基金项目(71673185)

摘　　要：依据"八项规定"、"六项禁令"、职务职级并行等变革举措给公务员职责要求、薪酬晋升等带来重要变化的现状,本研究从不同工作要求-资源类型的公务员心理契约差异来分析变革后他们在变革态度、离职倾向方面的差异。基于贡献-激励理论,本研究设计抽样框对不同省份不同单位的公务员进行半结构化访谈及问卷调查,研究结果表明,当公务员处于工作要求低于工作资源时,激励导向的心理契约令他们更支持变革、积极工作;反之,贡献导向契约关系令他们抵制变革、倾向离职。本研究从贡献-激励视角拓展了变革背景下公务员离职倾向、心理契约的相关研究,从内、外动机存在"挤出效应"拓展了自我决定理论的相关研究,剖析了变革背景下公务员抵制变革、离职的动机,为相关部门交叉运用发展性和物质性激励、识别并激发公务员公共服务动机、知人善任等变革管理提供了有价值的启示。The objective of this research is to illustrate the impact of public servants'psychological contracts'difference in different job demands-resources types on their attitudes to change and turnover intention,what's more,we examine the moderating role of public service motivation in the relationship between public servants'psychological contracts'difference in different job demands-resources types with their attitudes to change or turnover intention.A mixed study,involving semi-structured interview and questionnaire survey was conducted under the sampling frame based on different sectors in different areas.The questionnaire survey involving 342public servants in the different public sectors and different areas was conducted in this research as well.Based on the investigation and analysis of part of public servants from eastern,central and western regions,empirical results shown:When there are more job demands and less job resources,the incentive-oriented contractual relationship that public servants perceived lead them to support the change and work harder,conversely,the contribution-oriented contractual relationship that public servants perceived lead them to resistance to change and tend to turnover.Moreover,the internal motivation such as public service motivation would mitigate or aggravate the relationship between public servants'psychological contracts'difference and their attitude to change or turnover intention.The key limitation of this research is the size and selection of the samples,involving problems such as too few samples,no probability sampling and the limitation of representativeness.Moreover,this research ignores the impact of social status,job stability,skills'extension of public servants on their turnover intention.Our research shows the origins of public servants'psychological contracts'difference in different job demands-resources types,and dissects public servants'attitude to change and turnover intention from the perspective of internal motivation and external motivation.Furthermore,our concl

关 键 词：工作要求-资源类型 心理契约差异 变革态度 公共服务动机 离职倾向 

分 类 号：D035[政治法律—政治学]