基于上海市场十年调查数据看医疗设备“中国制造”的提升  

Improvement of Medical Device “Made in China” Based on Ten-Year Data of the Shanghai Medical Device Market Survey

作　　者：李斌[1,2,3] 汪黎君 曹厚德[5] 郑蕴欣[4] 姜瑞瑶 钱建国[6] 曹少平[7] 张力方[8] 葛毅[9] 毕帆[4] 曹辉[2] 陈方[2] 

机构地区：[1]上海交通大学附属第六人民医院医院管理研究中心,上海200233 [2]上海申康医院发展中心,上海200041 [3]上海交通大学中国医院发展研究院医院经营研究所,上海200233 [4]上海交通大学附属第六人民医院医学装备处,上海200233 [5]复旦大学附属华山医院静安分院,上海200040 [6]复旦大学附属华山医院,上海200040 [7]上海交通大学医学院附属儿童医学中心,上海200127 [8]上海交通大学附属第一人民医院,上海200080 [9]上海长征医院,上海200003

出　　处：《中国医疗设备》2018年第2期23-26,共4页China Medical Devices

基　　金：国家重点研发计划项目"数字诊疗装备研发"试点专项(2016YFC0106803);国家重点研发计划项目"数字诊疗装备研发"(2016YFC0106707);国家重点研发计划项目"数字诊疗装备研发"(2017YFC0113803)

摘　　要：目的通过上海地区售后服务满意度和国产医疗设备市场占有率年度调查,促进售后服务满意度的提升,找出与进口厂商的差距,为提升国产医疗设备市场占有率提供参考依据。方法自2007年起上海市医疗设备器械管理质控中心开展了上海地区医疗设备主流市场研究调查,对近连续10年的数据开展分析。结果 10年来国产医疗设备市场占有率和服务满意度不断提升,满意度平均得分从3.4分提升到4.2;在2016年市场调查中,国产品牌在售后服务质量方面首次取得了5席榜首的佳绩,更有5家国产产品市场占有率均达到10%以上。结论国产医疗设备市场竞争力不断提高,但高端医疗设备市场占有率还没有超过15%,仍需进一步挖掘用户深度需求,掌握核心技术、提高产品品质、携手科技创新,提升"中国制造"的实力。Objective To promote the satisfaction of after-sales service and find out the gap between domestic and imported manufactures through the annual survey of after-sales service satisfaction and the market share of domestic medical equipment in Shanghai, and to provide reference for improving the market share of domestic medical equipment. Methods Shanghai medical device management and quality control center had carried out the survey on the mainstream medical device market in Shanghai since 2007, and analyzed the recent 10 year＇s data. Results In the past 10 years, the market share and service satisfaction of domestic medical equipment had been continuously improved. The average satisfaction score had risen from 3.4 to 4.2. In the 2016 market survey, the domestic brands achieved the top 5 spot results for the first time in the quality of after-sales service, and the market share of five domestic products reached 10%. Conclusion The market competitiveness of domestic medical equipment continues to improve. However, the market share of high-end medical equipment has not yet exceeded 15%. We still need to further tap the deep needs of users, master core technologies, improve product quality, and join hands in technological innovations to enhance the strength of ＂Made in China＂.

关 键 词：医疗设备 中国制造 市场占有率 服务满意度 示范应用 

分 类 号：R197.39[医药卫生—卫生事业管理]