医疗设备维护部门绩效考核指标体系构建  

Development of a performance appraisal indicator system for medical equipment maintenance departments

作　　者：杨林[1] 戴剑峰[1] 陆阳 刘笑明[2] Yang Lin;Dai Jianfeng;Lu Yang;Liu Xiaoming(Department of Biomedical Engineering, First Affiliated Hospital of Soochow University, Suzhou 215006, China)

机构地区：[1]苏州大学附属第一医院医学工程处,215006 [2]苏州大学附属第一医院第四党总支,215006

出　　处：《中华医院管理杂志》2018年第5期381-385,共5页Chinese Journal of Hospital Administration

摘　　要：目的构建医院医疗设备维护部门绩效考核体系，有效减少设备维修费用，提高设备质量。方法采用文献复习及两轮德尔菲专家咨询法，从技术、经济、效率、外部评价4个方面对指标进行归类，利用比例分配法计算各项指标的权重值。结果经过专家咨询、调整、改进，最终形成4个一级指标、13个二级指标构成的指标体系。专家意见趋于一致，重要性和必要性的形均值均〉0．5。同时，提出了以市场化为指导的设备维修经济核算方案。结论通过指标体系考核和经济核算，形成可以依据的激励机制，提升医院设备维修维护水平，保证医疗质量。Objective To build a performance appraisal system for equipment maintenance departments of hospitals for the purposes of minimal maintenance cost and higher quality of equipments. Methods Literature review and two rounds of expert consultation were carried out in Delphi method. The indicators were classified in such dimensions as technical, economic, efficiency and external evaluation, with the weight of each computed in the proportional distribution method. Results Following expert consultation, adjustment and corrections, an indicator system was finalized consisting of four level-2 indicators and 13 level-2 indicators. Experts came to a consensus, and the W means of both importance and necessity were greater than 0. 5. Then an economic calculation plan for equipment maintenance was raised under market-oriented guidance. Conclusions Based on appraisal of the indicator system and economic accounting, an incentive system can be formed for upgrading the repairing and maintenance performance of medical equipments of the hospital.

关 键 词：安全管理 医疗设备 维护 绩效考核 指标体系 

分 类 号：R197.32[医药卫生—卫生事业管理]