不同性别人群非医疗技术服务影响因素认知差异研究——以呼和浩特市综合医院为例  

A Study on Gender Differences in Recognition of Influencing Factors of Nontechnical Services:Evidences Based on Investigation of General Hospital in Hohhot

作　　者：刘航宇[1] 段利忠[1] 刘赛娜 殷丽丽[1] 张殷然 张崇旭[1] 孙巧巧[1] 卢奇[3] LIU Hang-yu;DUAN Li-zhong;LIU Sai-na(College of Management,Beijing University of Chinese Medicine, Beijing 100029, China)

机构地区：[1]北京中医药大学管理学院,北京100029 [2]邯郸市永年区中医院外科,河北邯郸057150 [3]北京工商大学经济学院,北京100048

出　　处：《医学与哲学（A）》2018年第5期44-46,共3页Medicine & Philosophy:Humanistic & Social Medicine Edition

基　　金：2016年国家社会科学基金项目(16BJY126);2017年北京卫生经济学健康智库联盟研究课题

摘　　要：为了探究不同性别人群对非医疗技术服务影响因素的认知情况,提出非医疗技术服务改善对策,使用文献分析法、专家访谈法、问卷调查法和双变量回归法对医患双方的非医疗技术服务影响因素认知的性别差异进行探究。研究发现,不同性别的医生对非医疗技术服务影响因素认知不具有显著性差异(P>0.05);不同性别的患者对"医生工作事业心"、"医生遵守法规和工作制度"和"医生不歧视患者"的认知差异具有显著性(P<0.05)。不同性别的医生对非医疗技术服务影响因素重视程度相同,男性患者更重视以上非医疗技术服务。The purpose of this paper is to explore the cognitive differences in the influencing factors of nontechnical services among different gender groups and to propose strategies for improving nontechnical services.The authors used literature analysis,expert interviews,questionnaires,and bivariate regression methods to investigate the gender differences in the cognitive factors affecting both doctors and patients.This study found that there was no significant difference in cognitive factors of non-technical service among doctors of different genders（P 〉0.05）.There were significant differences in the cognitive of ＂doctors＇ careermindedness＂,＂doctors＇ compliance with laws and regulations and work systems＂and＂non-discriminatory doctors＂among patients of different genders（P〈0.05）.It was believed that doctors of different genders attached equal importance to non-technical service influencing factors,and male patients paid more attentions to non-technical services.

关 键 词：非医疗技术服务 性别差异 回归分析 

分 类 号：R-05[医药卫生]