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作 者:陈其伟 邹雄[1] 杨兰 陈晓奕 刘宇宏 黄泽清 Chen Qiwei;Zou Xiong;Yang Lan;Chert Xiaoyi;Liu Yuhong;Huang Zeqing(The Material and Child Health Hospital, The Children's Hospital, The Obstetrics and Gynecology Hospital of Guangxi Zhuang Autonomous Region, Nanning 530003, Guangxi, China;Guangxi Medical University, Nanning 530021, Guangxi, China)
机构地区:[1]广西壮族自治区妇幼保健院、广西壮族自治区妇产医院、广西壮族自治区儿童医院,广西南宁530003 [2]广西医科大学,广西南宁530021
出 处:《医院与医学》2018年第1期39-42,共4页Hospital and Medicine
摘 要:本文综合概述了QCC在医院临床妇产儿领域的应用研究,包括QCC的发展、活动方法、在妇产儿科健康教育和护理、风险管理、患者满意度、规范临床技术操作以及医务人员教学培训等方面的应用研究。认为QCC可为妇产儿专科医院管理提供新的思路,它是一种以关注质量为核心的管理方法,也是一种持续改进医疗质量与安全的重要手段,能够大大地提高医疗服务的效率和患者满意度。This paper summarizes the application of Quality Control Circle (QCC) in the field of maternity and pediatric field, including the development and methods of QCC. We summed up the application status quo of QCC in the following aspects: health education and nursing in maternity and pediatric, risk management, patients' satisfaction, standardized clinical technique and medical personnel training etc. That QCC can provide new ideas for the management of women and children's hospital and it, is a kind of attention to quality management as the core, is also an important means of continuous improvement of medical quality and safety, can greatly improve the efficiency of medical service and patients' satisfaction.
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