大客户关系如何影响企业技术创新?  

How does large customer relationship affect enterprise technology innovation?

作　　者：李姝[1,2] 翟士运 古朴[3] LI Shu;ZHAI Shi-yun;GU PU(School of Business,Nankai University,Tianjin 300071,China;China Academy of Corporate Governance,Nankai University,Tianjin 300071,China;School of Economics and Management,Tsinghua University,Beijing 100084,China)

机构地区：[1]南开大学商学院,天津300071 [2]中国公司治理研究院,天津300071 [3]清华大学经济管理学院,北京100084

出　　处：《科学学研究》2018年第7期1314-1324,共11页Studies in Science of Science

基　　金：国家社会科学基金重点项目(16AGL006)

摘　　要：以往研究从多个角度对企业的技术创新行为进行了探讨,但客户集中对企业创新的影响并没有引起学者们的关注。本文以客户集中度为视角,探讨了大客户关系对企业技术创新的影响。以2009年-2015年中国A股制造业上市公司为样本,研究发现,客户集中度会对企业创新产生抑制作用,而公司规模有利于缓解这种不利影响,但客户波动性则会加剧这种抑制作用。进一步地,本文检验了客户集中度对企业创新影响的内在机制,研究发现：（1）客户集中度通过增加企业持续经营风险削弱了企业创新风险承担能力;（2）客户集中度通过迫使企业增加现金持有与被动陷入客户资金占用使企业的创新资源被挤占。Previous studies have explored the technological innovation behavior of enterprises from several perspectives,but the impact of customer concentration on enterprise innovation has not attracted enough attention of scholars. From the point of customer concentration,this paper discusses the influence of big customer relationship on enterprise technology innovation. Based on the analysis of China A-share manufacturing listed companies from 2009 to 2015,the study finds that customer concentration could hinder the innovation of enterprises. While the company＇s scale alleviates this negative impact,customer volatility aggravates the dilemma. Furthermore,this paper examines the inherent mechanism of the impact of customer concentration on enterprise innovation. As conclusions,firstly,the problems of going concern caused by customer concentration weaken the enterprise＇s risk-taking abilities. Secondly,through the passive increase of cash holdings and occupation of funds by significant customers,the enterprise＇s innovative resources are squeezed.

关 键 词：技术创新 客户集中度 企业规模 客户波动性 

分 类 号：F273.1[经济管理—企业管理]