杭州市养老护理员离职意愿与心理资本及职业倦怠的关系研究  

Research on the Relationship Between Turnover Intention,Psychological Capital and Job Burnout Among Care Workers for the Elderly in Hangzhou city

作　　者：吴文辉[1] 饶艳 陈联 郭晶 余兰仙[1] WU Wen-hui(Geriatric Department,the Traditional Chinese Medicine Hospital of Zhejiang Province,Hangzhou,P.R.China)

机构地区：[1]浙江省中医院干部科,浙江杭州310006 [2]杭州医学院护理学院 [3]杭州市社会福利中心

出　　处：《中国卫生事业管理》2018年第9期697-700,共4页Chinese Health Service Management

基　　金：浙江省社科联研究课题"心理资本干预对养老护理员职业倦怠;离职意愿影响的研究"(2017B32);浙江省卫生厅科研立项课题"老年轻度抑郁易感因素调查及与轻度认知障碍的相关性研究"(2015KYB271)

摘　　要：目的:探讨杭州市养老护理员离职意愿与心理资本及职业倦怠的关系。方法:采用心理资本问卷、倦怠综合征简易筛查量表、离职意愿量表对杭州市6家养老机构的168名养老护理员进行问卷调查。结果:分层逐步多元回归分析显示年龄、学历、身体状况、自我效能、希望及职业倦怠对养老护理员的离职意愿有重要影响,养老护理员心理资本、职业倦怠与离职意愿三者之间存在显著相关性(P <0. 05)。心理资本对养老护理员离职意愿起着重要的反向预测作用,而职业倦怠起着正向预测作用。结论:建议将心理资本提升干预引入养老机构管理领域,针对不同特征的养老护理员进行心理资本的培训和开发,以降低其职业倦怠和离职意愿。Objective To explore the relationship between turnover intention, psychological capita] （PsyCap） and job burnout among care workers for the elderly in Hangzhou city. Methods A total of 168 care workers for the elderly from 6 elderly care institutions in Hangzhou were investigated with questionnaires as Ps3;Cap scale, simple screening scale for burnout syndrome and turnover intention scale. Results Hierarchical regression analysis showed that age, education background, health condition, efficacy, hope and job burnout entered the regression equation of turnover intention. There was a significantly correlation between PsyCap, job burnout and turnover intention among care workers for the elderly （P 〈 0. 05 ）. PsyCap negatively predicted the turnover intention level, and job burnout positively predicted the turnover intention level. Conclusion These findings suggested that PsyCap should be introduced into pension agency management area to decrease job burnout and turnover intention among care workers for the elderly through training and developing of PsyCap aimed at their different characteristics were progressed.

关 键 词：养老护理员 心理资本 职业倦怠 离职意愿 

分 类 号：R471[医药卫生—护理学]