智能可穿戴产品用户体验评价体系研究  

Research on User Experience Evaluation System of Smart Wearable Products

作　　者：张旭阳 杨东裕 林军[1] 吴蕾[1] ZHANG Xuyang;YANG Dongyu;LIN Jun;WU Lei(CEPREI,Guangzhou 510610,China;Chongqing CEPREI Industrial Technology Research Institute,Chongqing 401332,China)

机构地区：[1]工业和信息化部电子第五研究所,广东广州510610 [2]重庆赛宝工业技术研究院,重庆401332

出　　处：《电子产品可靠性与环境试验》2018年第5期35-41,共7页Electronic Product Reliability and Environmental Testing

摘　　要：随着各类信息技术突飞猛进的发展,智能可穿戴产品迎来了爆发式的发展浪潮,然而在这迅猛的发展下,产品的安全、质量问题也不断地频发,给消费者带来了不良的用户体验。因此,从用户使用角度出发,将智能可穿戴产品的4种组成要素有机地结合,形成技术、效用和感受3个维度的用户体验评价指标,组成了用户体验评价指标体系,对产品的用户体验水平进行了评价。最后,通过对3款智能手表进行测试,验证了该用户体验评价体系的合理性。With the rapid development of various information technologies, smart wearable products ushered in the explosive wave of development. However, under the rapid development,the safety and quality problems of products are constantly occurring, which brings bad user experience to consumers. Therefore, from the perspective of user use, the four components of smart wearable products are organically combined to form the user experience evaluation index in three dimensions of technology, utility and feeling, and the user experience evaluation index system is constituted, and the user experierce level of the products is evaluated. Finally, the rationality of the user experience evaluation system is verified by testing three smart watches.

关 键 词：智能可穿戴产品 用户体验 评价体系 可穿戴性 

分 类 号：F713.55[经济管理—市场营销]