权变视角下沟通类型和企业间交互环境对组织绩效的影响研究  

Research on the Effect of Communication Type and Inter-Enterprise Interaction Environment on Organizational Performance from the Perspective of Contingency

作　　者：曾伏娥[1] 郑彤 詹志方[2] ZENG Fue;ZHENG Tong;ZHAN Zhifang(Wuhan University,Wuhan,China;Hunan Business School,Changsha,China)

机构地区：[1]武汉大学经济与管理学院 [2]湖南商学院工商管理学院

出　　处：《管理学报》2018年第10期1003-1010,共8页Chinese Journal of Management

基　　金：国家自然科学基金资助重点项目(71832010;71532011);国家自然科学基金资助重大研究计划培育项目(91646121);国家自然科学基金资助项目(71372129);教育部哲学社会科学基金资助重大课题(14JZD017);教育部人文社会科学基金资助项目(14YJC630184)

摘　　要：基于权变的观点,使用基于偏最小二乘法的结构方程模型深入探析不同类型的沟通对组织绩效的影响,以及企业间交互环境的调节作用。研究结果表明:工具型沟通(任务相关型沟通和目标相关型沟通)和社交型沟通对组织绩效都具有积极的正向影响;企业交互环境调节了任务相关型沟通和社交型沟通对组织绩效的影响;不论在何种企业间交互环境下,采用更多的目标相关型沟通都有助于组织绩效的提高。Based on the perspective of contingency, this study uses the structural equation model based on partial least squares （PLS） to analyze the effects of different types of communication on organizational performance and the regulatory role of the inter-enterprise interaction environment. The results show that： first, instrumental communication （task-related communication and goal-related communication） and social communication have a positive impact on organizational performance; second, the inter-enterprise interaction environment plays a regulatory role on the impact of ask-related communication and social communication on organizational performance; third, regardless of the interaction environment between enterprises, using more goal-related communication will produce enhanced organizational performance.

关 键 词：工具型沟通 社交型沟通 企业间交互环境 组织绩效 

分 类 号：C93[经济管理—管理学]