面向基站代维人员分工协作优化的多重指派研究  

Multiple Assignment in Task Allocation of Communication Base Stations

作　　者：刘冬宁[1] 刘统武 宋静静[2] 侯艳[1] Liu Dong-ning;Liu Tong-wu;Song Jing-jing;Hou Yan(School of Computers,Guangdong University of Technology,Guangzhou 510006,China;Guangdong Provincial Audit Office,Guangzhou 510630,China)

机构地区：[1]广东工业大学计算机学院,广东广州510006 [2]广东省审计厅,广东广州510630

出　　处：《广东工业大学学报》2018年第6期69-76,共8页Journal of Guangdong University of Technology

基　　金：国家自然科学基金资助项目(61603100;61402118);广东省科技计划项目(2016B010108007);广州市科技计划项目(201604020145;201604046017;201604030034);广州市天河区科技计划项目(201602YH029)

摘　　要：为保证并提升服务质量、节约企业运营成本,对多驻点、多任务约束下的移动通讯基站代维人员分工协作进行了优化.结合"基于角色的协同"工程理论方法及其E-CARGO模型对基站代维任务分工进行建模;结合历史性仿真数据,采用群组角色指派方法对代维人员做首次一对多分驻点指派与第二次多对多分工指派.通过实验仿真论证,该方法高效、可靠,能使代维团队在多驻点、多任务约束下尽可能实现执行力最大化,为人力资源决策者提供有效支撑.To make the best use of talents, to ensure and improve the quality of service, and to save the operatingcosts of enterprises, the division of labor of mobile communication base stations is optimized based on multi-stationand multi-task constraints. Combining the ＂Role-Based Collaboration＂ engineering theory method with its ECARGOmodel, the sub-division task division of the base station is modeled; combined with historical simulationdata, the Group Role Assignment method is used to make first the one-to-multiple stagnation point assignment forthe maintenance personnel, and then the many-to-many division of labor assignment. Through an experimentalsimulation, the method is proven efficient and reliable, which enables the generation team to maximize theexecution force under multi-station and multi-task constraints, thus providing effective support for human resourcedecision makers.

关 键 词：人力资源优化 角色协同 E-CARGO 多重指派 多对多指派 

分 类 号：TP301[自动化与计算机技术—计算机系统结构]