影响急诊科医患关系紧张的因素分析与防范措施  

Influence factors analysis and preventive measures of doctor-patient relationship in emergency department

作　　者：邹礼军 王奇胜[1] 夏辉 柯朝辉[1] Zou Lijun;Wang Qisheng(Corresponding author);Xia Hui;Ke Zhaohui(Department of Emergency,the People's Hospital of Hanchuan City,Hubei Province 431600;Wantan Township Hospital of Hanchuan City,Hubei Province 431624)

机构地区：[1]湖北省汉川市人民医院急诊科,431600 [2]湖北省汉川市湾潭乡卫生院,431624

出　　处：《中国社区医师》2016年第32期193-194,共2页Chinese Community Doctors

摘　　要：目的:急诊科是抢救急危重患者的主要科室,也是患者和医务人员最容易发生矛盾、出现医疗纠纷和遭受投诉的地方。本文通过对急诊科紧张医患关系的原因进行了总结,并提出了防范医患关系紧张的措施。Emergency department is urgent rescue of critically ill patients with major departments,and it is also the most prone to contradiction, patients and medical staff of medical disputes and complaints.In this paper,the author summarized the reasons for tension doctor-patient relationship in emergency department and put forward the preventive measures for tension doctor-patient relationship.

关 键 词：医患关系 急诊科 防范措施 

分 类 号：R197.323[医药卫生—卫生事业管理]