医疗纠纷原因分析与应对策略探究  

The Analysis of the Reasons of Medical Disputes and the Investigation of Countermeasures

作　　者：田玥[1] 周东[1] 钱斌[1] Tian Yue;Zhou Dong;Qian Bin(Wuxi People’s Hospital,Wuxi Jiangsu 214023)

机构地区：[1]南京医科大学附属无锡市人民医院,江苏无锡214023

出　　处：《管理观察》2017年第15期164-165,共2页Management Observer

摘　　要：现阶段,随着经济水平的提高,人们对医疗服务质量的期望和要求越来越高,在就医过程中发生的医疗纠纷也与日俱增。本文试图从社会、医院、患者三个方面剖析医疗纠纷的原因,并提出改善优化方案。At present,with the improvement of economic level,expectations and requirements of medical service quality is higher and higher.The medical disputes is growing occurred in the process of medical treatments.This article attempted to analyze the reasons of medical disputes from the society,hospital and patients three aspects,and put forward the scheme to improve and optimize.

关 键 词：医疗纠纷 原因 对策 

分 类 号：R-1[医药卫生]