智能电子综合预约系统的应用  

Hospital Electronic Booking System basing on Intelligent Management

作　　者：柏志安[1] 朱振华[1] 徐彦栋[1] BAI Zhi-an;ZHU Zhen-hua;XV Yan-dong

机构地区：[1]上海交通大学医学院附属瑞金医院计算机中心,上海市瑞金二路197号200025

出　　处：《中国数字医学》2017年第7期61-63,共3页China Digital Medicine

摘　　要：目的:通过信息系统建设,实现医技检查预约的智能化管理,全面提升病人满意度、运营管理、医疗质量和安全水平。方法:统一医技检查资源,根据调研发现的问题,提出针对性解决方案,构建全院智能预约系统。结果:预约系统智能化解决了原先预约中设备管理、时间安排、检查准备、系统对接等多方面的问题。使得医院病人满意度、整体运营管理效率、医疗质量和安全性都得到明显改善。结论:建设智能化信息系统是改进医疗服务及管理水平的有效途径。Objective:Setting up an hospital electronic booking system based on intelligent management which could improve Patient satisfaction,management efficiency and medicine service.Methods:Unified medical examination Resources,provide solutions to solve problems of current booking system.Results:The level of patient satisfaction,management efficiency and medicine service were significantly improve due to the using of new booking system basing on intelligent management.Conclusion:Intelligent management is very important for hospital information construction.

关 键 词：智能化 预约系统 医技检查 

分 类 号：R319[医药卫生—基础医学]