将医患沟通评价体系纳入外科研究生规范化培训的措施研究  

Measures to integrate doctor-patient communication evaluation system into standardization training for surgical postgraduates

作　　者：王志东[1] 刘颖[2] 惠博[1] 姬媛媛[3] 卓飞[1] Wang Zhidong;Liu Ying;Hui Bo;Li Yuanyuan;Zhuo Fei(NO.4 Cadres’Ward of Department of Geriatric Surgery,the Second Affiliated Hospital of Xi'an Jiaotong University,Xi'an710004,China;D epartm ent o f Teaching,the Second Affiliated Hospital of Xi'an Jiaotong University,Xi'an710004,China;Scientific Research Center the Second Affiliated Hospital of Xi'an Jiaotong University,Xi'an710004,China)

机构地区：[1]西安交通大学第二附属医院干四病区老年外科,西安710004 [2]西安交通大学第二附属医院教学科,西安710004 [3]西安交通大学第二附属医院科研中心实验室,西安710004

出　　处：《中国医学教育技术》2018年第2期208-211,共4页China Medical Education Technology

基　　金：西安交通大学研究生教学与改革项目(1113300150)

摘　　要：良好的医患沟通技巧和习惯的建立,是医患双方互相了解最为重要的基础。从研究生临床规范化培训阶段就开始实施和培养良好的医患沟通习惯和技巧十分必要。文章介绍了在外科研究生规范化培训过程中,培训机构应积极组织医患沟通实践活动,导师或带教教师在临床活动中应以身作则、真实示范医患沟通过程,同时应制定医患沟通效果的客观评价标准等措施,从而提高其医患沟通能力,有效降低医患纠纷风险。Developing good doctor-patient communication skills and habits S thcm ost impo--tant basis for mutual understanding of both sides.At the stage of clinical standardization training,it is necessary to implement and develop good doctor-patient communication s kills and habits.This paper introduces meas ures to be taken as follows:during clinical standardization training of surgical postgraduates,standardization training institutions s hould actively organize doctor-patient communication practice activities,advisors or teachers s hould set good examples and demonstrate the proces s of doctor-patient communication.M eanwhile,objective evaluation criteria s hould be formulated for doctor-patient communication outcomes so as to improve surgical postgraduates^ability in doctor-patient communication and effectively reduce the risk of disputes between doctors and patients.

关 键 词：医患沟通 外科研究生 规范化培训 医患纠纷 

分 类 号：G642.0[文化科学—高等教育学]