软件中用户情感目标的捕获  

THE ELICITATION OF USER EMOTIONAL GOAL IN SOFTWARE

作　　者：杜萌 崔淼[1] 郭辉 方言 Du Meng;Cui Miao;Guo Hui;Fang Yan(Department of Psychology, School of Education, Ningxia University, Yinchuan 750021, Ningxia, China;School of Information Engineering,Ningxia University,Yinchuan 750021,Ningxia,China)

机构地区：[1]宁夏大学教育学院心理系,宁夏银川750021

出　　处：《计算机应用与软件》2019年第3期5-10,14,共7页Computer Applications and Software

基　　金：宁夏2015年哲学社会科学(教育学)项目(15NXJB03);宁夏教育厅2017年教育教学改革项目(NXJG2017025);宁夏研究生教育创新项目(YXW201708);宁夏大学2018年研究生创新项目(GIP2018027)

摘　　要：软件中的情感目标指软件在满足用户需求过程中用户愿意或不愿意体会到的感觉。了解和捕获用户的情感目标,是软件需求工程成功的关键。研究梳理软件中用户情感目标的概念结构,分析软件中捕获情感目标的重要性和障碍,列出软件情感目标的发展进程和捕获的技术框架。指出未来研究者和实践者应该灵活地使用和开发相关的捕获指导方案,进一步将情感目标转化为软件设计规范,并探究情感目标的跨时间和跨文化差异。Emotional goals in software refer to the feeling that users are willing or unwilling to feel in the process of satisfying users needs. It is the key to the success of software requirement engineering to understand and elicit user s emotional goals. This paper combed the conceptual structure of user s emotional goals in software, analyzed the importance and obstacles of eliciting emotional goals in software, and listed the development process of software emotional goals and the technical framework of elicitation. We point out that future researchers and practitioners should flexibly use and develop relevant elicitation guidance schemes, further transform emotional goals into software design specifications, and explore the cross-temporal and cross-cultural differences of emotional goals.

关 键 词：软件 需求工程 情感目标 情感捕获 

分 类 号：TP311[自动化与计算机技术—计算机软件与理论]