“互联网+”视角下预约诊疗服务信用管理实践与成效  

Practice and Outcome of Credit Management for Outpatient Pre-registration Services from the Perspective of "Internet+"

作　　者：陈启岳 周敏[1] CHEN Qiyue;ZHOU Min(The First Affiliated Hospital of Zhejiang University, Hangzhou 310003, China)

机构地区：[1]浙江大学医学院附属第一医院,杭州310003

出　　处：《医学信息学杂志》2019年第4期28-32,54,共6页Journal of Medical Informatics

摘　　要：介绍浙江省预约诊疗服务平台运营概况,详细阐述该平台信用积分与实名认证管理机制建设及其成效,包括促进线上患者用户行为规范化、增强用户信用意识、提高医疗资源利用率等。The Paper introduces the overall operation of outpatient pre-registration services platform in Zhejiang province,elaborates the building of management mechanism involving credit score and real name authentication as well as the corresponding outcomes in detail,which include promoting standardization of online patients' behavior,enhancing users' credit awareness,and increasing utilization rate of medical resources,etc.

关 键 词：预约诊疗 实名认证 信用体系 健康服务 

分 类 号：R-056[医药卫生]