护士长服务型领导行为对护士职业生活质量的影响  

Effects of head nurses'service-oriented leadership behavior on nurses'quality of professional life

作　　者：曹燕[1] 黄淑群[2] Cao Yan;Huang Shuqun(Department of Cardiology and Gastroenterology,Ningbo No.2 Hospital,Ningbo 315010,China;Department of Thoracic Surgery,Ningbo No.2 Hospital,Ningbo 315010,China)

机构地区：[1]宁波市第二医院心内消化科,315010 [2]宁波市第二医院心胸外科,315010

出　　处：《中华现代护理杂志》2019年第15期1905-1909,共5页Chinese Journal of Modern Nursing

基　　金：浙江省卫生厅计划项目(2015A10e18).

摘　　要：目的了解护士长服务型领导行为对护士职业生活质量的影响,为寻求有效的护理管理措施提供依据.方法采用方便抽样的方法,于2018年7—9月选取宁波市3所三甲级医院护士为研究对象.应用一般资料调查问卷、护士长服务型领导行为量表、护士职业生活质量量表进行调查.共发放问卷600份,回收有效问卷592份,有效回收率为98.67%.结果护士长服务型领导行为评分为(81.01±16.48)分;护士职业生活质量评分为(152.48±25.86)分;护士长服务型领导行为总分及各维度评分均与护士职业生活质量评分呈正相关(P<0.01);多元线性回归分析显示,护士长服务型领导行为、护士的值夜班情况、出生地、性别是护士职业生活质量的主要影响因素(P<0.01).结论护士长服务型领导行为及护士职业生活质量均处于较低的水平,护士长服务型领导行为对护士的职业生活质量有影响,护士长应当适当采取服务型领导行为,以提升护士的职业生活质量,稳定护理队伍,提高护理服务质量.Objective To explore the effects of head nurses'service-oriented leadership behavior on nurses'quality of professional life and to provide a basis for effective nursing management measures.Methods The nurses from 3 ClassⅢGrade A hospitals in Ningbo were selected using convenient sampling from June to September 2018 and investigated with the general information questionnaire,Head Nurse Service-Oriented Leadership Behavior Scale(HNSLBS)and Quality of Nursing Work Life(QNWL).Totally 600 questionnaires were distributed,and 592 valid questionnaires were collected,with an effective collection rate of 98.67%.Results The HNSLBS score was(81.01±16.48);the QNWL score was(152.48±25.86);the total score and scores of various dimensions of HNSLBS were positively correlated with QNWL scores(P<0.01).According to multivariate linear regression analysis,head nurses'service-oriented leadership behavior,nurses'night shift,place of birth and gender were the main influencing factors to nurses'quality of professional life(P<0.01).Conclusions Head nurses'service-oriented leadership behavior and nurses'quality of professional life were stay at a low level.Head nurses'service-oriented leadership behavior have impacts on nurses'quality of professional life.Head nurses should adopt service-oriented leadership behavior properly,which helps to improve nurses'quality of professional life,stabilize the nursing team,and improve the quality of nursing service.

关 键 词：护理 监督 护士 职业生活质量 服务型领导行为 

分 类 号：R192.6[医药卫生—卫生事业管理]