基于因子分析的郑州市酒店业员工满意度研究  

Study on Employee Satisfaction of Zhengzhou Hotel Industry Based on Factor Analysis

作　　者：陈天然[1] CHEN Tianran(Zhengzhou Railway Vocational and Technical College,Zhengzhou 451460,China)

机构地区：[1]郑州铁路职业技术学院

出　　处：《郑州铁路职业技术学院学报》2019年第4期33-36,45,共5页Journal of Zhengzhou Railway Vocational and Technical College

摘　　要：在问卷调查的基础上,采用因子分析法得出构成郑州市酒店业员工满意度的6个维度,分别是薪酬福利、个人职业发展、上级领导、工作氛围、工作本身和休假制度。对这6个维度及整体满意度进行评价和分析,了解郑州市酒店业员工满意度现状和问题,并给出相应的建议。On the basis of the questionnaire survey,factor analysis method is adopted in Zhengzhou hotel industry to obtain the satisfaction of employee in six dimensions,which are salary and welfare,personal career development,superior leaders,working atmosphere,work itself and vacation system.Through the evaluation and analysis of these variables and overall employee satisfaction,this paper describes the current employee satisfaction situation and problems of hotel industry in Zhengzhou,and proposes corresponding suggestions.

关 键 词：郑州市 酒店业 员工满意度 

分 类 号：F592.6[经济管理—旅游管理]