服务外包情境下企业间信任对协同创新绩效的影响研究  

Research on the Influence of Inter-firm Trust on Collaborative Innovation Performance in Service Outsourcing Situation

作　　者：刘文霞[1] 杨杰 LIU Wen-xia;YANG Jie(Economics and Management School,Shihezi University,Shihezi 832002)

机构地区：[1]石河子大学经济与管理学院

出　　处：《软科学》2019年第12期53-59,共7页Soft Science

基　　金：国家社会科学基金重大项目(12&ZD205);新疆生产建设兵团社会科学基金项目(16YB09);新疆自治区普通高校文科基地重点项目(XJEDU020113B02)

摘　　要：结合社会交换理论及知识管理理论,探究企业间信任对服务外包企业协同创新绩效的作用机制及边界条件。选取北京、上海、广东等全国多地服务外包企业为样本,收集178份有效配对问卷,并使用多元回归对相关假设进行实证检验。结果发现,认知型信任和情感型信任不仅直接影响协同创新绩效,还通过知识获取间接对其产生影响;并且吸收能力能积极调节知识获取和协同创新绩效之间的关系。Combining social exchange theory and knowledge management theory, this paper explores the mechanism and boundary conditions of inter-firm trust affecting collaborative innovation performance of service outsourcing enterprises. Service outsourcing enterprises in Beijing, Shanghai, Guangdong and other parts of China are selected as samples, 178 valid paired questionnaires are collected, and multiple regression is used to empirically test the relevant hypothesis. Results show that cognitive trust and affective trust not only directly affect collaborative innovation performance, but also indirectly by knowledge acquisition. And the absorption capacity can actively adjust the relationship between knowledge acquisition and collaborative innovation performance.

关 键 词：企业间信任 服务外包 知识获取 吸收能力 协同创新绩效 

分 类 号：F272[经济管理—企业管理] F273.1[经济管理—国民经济]