智慧化升级的驱动因素及其对物流企业绩效的影响  

Driving Factors of Smart Upgrading and Its Effect on Logistics Enterprises’ Performance

作　　者：孙磊[1] 张树山[1] SUN Lei;ZHANG Shu-shan(Northeast Normal University,Changchun,Jilin130024,China)

机构地区：[1]东北师范大学经济与管理学院

出　　处：《中国流通经济》2020年第2期15-26,共12页China Business and Market

基　　金：国家社会科学基金项目“物流产业智慧化绩效生成机理与智慧物流体系构建对策研究”(18BJY180)

摘　　要：从物流企业对内外部环境认知的视角,可以研究各种内外部驱动因素对企业智慧化升级和企业绩效的影响,在300家物流企业的实证调研数据基础上进行实证分析后,认为企业的内外部驱动因素对物流企业智慧化升级和企业绩效产生显著的积极作用,即物流企业内部驱动因素水平越高,或者感知外部驱动因素的强度越高,就越能够促进企业智慧化升级,提高企业绩效;物流企业智慧化升级能对企业绩效产生显著的积极作用;物流企业智慧化升级在内外部驱动因素和企业绩效之间存在部分中介效应,即物流企业可以通过智慧化升级协同整合内外部驱动因素,并将其转化为企业发展的动力,促进企业构建核心竞争力。物流企业应注重加强高管支持、组织因素和信息技术(IT)能力等内部驱动因素的建设,充分利用外部驱动因素对企业智慧化升级的引领作用,积极设计和实施智慧化升级战略,推动企业智慧化升级,提高企业绩效。政府应继续完善法律法规、监管体系、政策以及行业标准,规范和监管物流企业行为,确立物流市场准入门槛,建立公平有序的物流市场,借助市场机制来优化物流企业智慧化升级过程中的资源配置效率,充分发挥市场的供求机制、竞争机制及价格机制作用,引导和支持物流企业智慧化升级。The authors believe that,from logistic enterprises’ cognition of the internal and external environment,we can carry out research on the impact of internal and external driving factors on enterprises’ smart upgrade. After analyzing 300 logistic enterprises,the authors put forward that:both internal and external driving factors have a significant positive impact on the smart upgrade and performance of logistics enterprises;the smart upgrade of logistics enterprises has significant positive impact on enterprises performance;and the smart upgrade of logistics enterprises plays some intermediary role in the relationship between the internal and external driving factors and the performance of logistics enterprises. So logistic enterprises should pay more attention to strengthening the construction of such internal factors as support from top managers,organizational factors,and the capability for IT,take advantage of the external factors’ leading role,design and implement the strategy of smart upgrade,promote the smart upgrade,and improve enterprises performance. The government should perfect related law and regulation,supervision system,policy and industrial standard,formulate logistic market access,establish the fair and orderly logistic market,optimize resource distribution efficiency,give full play to the role of the market mechanism of supply and demand,competition,and price,and guide and support the logistic enterprises’ smart upgrade.

关 键 词：内外部驱动因素 智慧化升级 物流企业绩效 中介作用 

分 类 号：F270.7[经济管理—企业管理]