寻求反馈能改善绩效吗?--反馈寻求行为与个体绩效关系的元分析  

Does seek feedback improve performance? A meta-analytic review about feedback-seeking behavior and individual performance

作　　者：张建平 秦传燕 刘善仕[1] ZHANG Jianping;QIN Chuanyan;LIU Shanshi(School of Business Administration,South China University of Technology,Guangzhou 510641,China)

机构地区：[1]华南理工大学工商管理学院,广州510641

出　　处：《心理科学进展》2020年第4期549-565,共17页Advances in Psychological Science

基　　金：国家自然科学基金重点项目(71832003);国家自然科学基金面上项目(71772067,71572060);广东省教育厅科研项目(2018GWQNCX058)。

摘　　要：利用元分析方法探讨反馈寻求行为(FSB)与个体绩效的关系以明确其能否改善个体绩效。共有62篇实证研究纳入元分析,被试总人数达15141人。结果表明:反馈寻求行为与个体绩效呈中等程度正相关(r=0.329),且与创新绩效的关系(r=0.409)强于关系绩效(r=0.302)和任务绩效(r=0.258);询问式反馈寻求行为(InquiryFSB)与个体绩效及其分维度绩效的关系均强于监控式反馈寻求行为(MonitoringFSB)。文化背景和数据收集方式调节了反馈寻求行为与个体绩效的关系,该关系在东亚文化背景下(r=0.393)和截面同源数据中(r=0.433)最强,且在纵向配对数据中仍显著正相关(r=0.154),充分说明反馈寻求行为能改善个体绩效;反馈寻求行为的测量工具、反馈源、非自评绩效的主客观性和被试类型的调节效应不显著。研究结果为反馈寻求行为对个体绩效的预测提供了较精确的估计,并为反馈寻求行为的后续研究指引了方向。The method of meta-analysis was utilized to analyze the relationship between feedback-seeking behavior(FSB) and individual performance. Sixty-two primary empirical studies with a total sample size of 15141 participants were included in this study. Results of the meta-analysis showed that FSB were positively and significantly correlated with individual performance(r = 0.329), and it correlated with innovation performance(r = 0.409) stronger than contextual performance(r = 0.302) and task performance(r = 0.258);Moreover, Inquiry FSB correlated with individual performance and its dimensions stronger than Monitoring FSB. The cultural background and data collection method moderate the relationship between feedback-seeking behavior and individual performance. Such relationship is the strongest in East Asian cultural background(r = 0.393) and with cross-sectional homologous data(r = 0.433), and it is still positive and significant with longitudinal paired data(r = 0.154), which fully shows that feedback-seeking behavior can improve individual performance;while the moderating effect of measuring tools and source of feedback-seeking behavior and the attribute of non-self-evaluation performance and participants are not significant. The study results provided more accurate estimates for predicting individual performance by feedback seeking behavior and also the future research directions of feedback seeking behavior.

关 键 词：反馈寻求行为 个体绩效 元分析 文化背景 数据收集方式 

分 类 号：B849[哲学宗教—应用心理学] C93[哲学宗教—心理学]