英国全科门诊范例的接诊技巧分析  

Outpatient Consultation Skills in General Practices in the UK

作　　者：闫红梅 姜岳 李天姿 YAN Hongmei;JIANG Yue;LI Tianzi(Changying Community Health Center,Beijing 100024,China;Gaobeidian Community Health Service Center,Chaoyang District,Beijing 100124,China;School of General Practice and Continuing Education,Capital Medical University,Beijing 100069,China;Beijing Chao-yang Hospital,Capital Medical University,Beijing 100020,China)

机构地区：[1]北京市朝阳区常营社区卫生服务中心,100024 [2]北京市朝阳区高碑店社区卫生服务中心,100124 [3]首都医科大学全科医学与继续教育学院北京市,100069 [4]首都医科大学附属北京朝阳医院,北京市100020

出　　处：《中国全科医学》2020年第18期2342-2345,共4页Chinese General Practice

基　　金：北京市卫生系统高层次卫生技术人才培养计划项目(2015-3-124)。

摘　　要：全科门诊的接诊是全科医生诊疗最重要的环节,是体现全科医学诊疗能力和水平的重要内容,同时也是全科医学研究的重要方面。本文从英国全科门诊接诊的范例出发,根据案例文本逐一分析了接诊的对话和过程,总结了接诊结果,充分体现了全科医生全面而高效的接诊特点,展现了以病人为中心的接诊细节,体现了全科医生的特色和价值。Outpatient consultation is the most important part of a diagnostic and therapeutic process in general practice,whose quality reflects the professional ability of the general practitioner.It is also an important aspect of research in general practice.We analyzed the dialogue in a demonstrated outpatient consultation and the whole process in a general practice in the UK using a step-by-step approach,and summarized the results,concluding that the consultation is patient-centered,complete and efficient,and it also reflects the high quality of the general practitioner.

关 键 词：全科医生 全科医学 问诊 接诊技巧 

分 类 号：R4[医药卫生—临床医学]