个体感知差异和职场排斥对知识共享行为的影响机制  

The influence of individual perception of dissimilarity and workplace ostracism on knowledge sharing behavior:A test of two moderating effects

作　　者：唐于红 毛江华 Tang Yuhong;Mao Jianghua(School of Business Administration,Zhongnan University of Economics and Law,Wuhan 430073,Hubei,China;Guangxi Financial Vocational College,Nanning 530007,Guangxi,China)

机构地区：[1]中南财经政法大学工商管理学院,湖北武汉430073 [2]广西金融职业技术学院,广西南宁530007

出　　处：《科研管理》2020年第4期200-208,共9页Science Research Management

基　　金：广西高校中青年教师基础能力提升项目(2020KY50019)。

摘　　要：本研究基于自我归类理论和社会需要理论,探索个体感知差异对职场排斥和知识共享行为的影响,以及成就需要和归属需要在这个过程中的调节效应。利用来自356位企业员工的样本数据,采用分层回归的方法进行假设验证。结论显示个体感知差异负向影响知识共享行为,职场排斥中介了二者之间的负向关系,个体成就需要和归属需要反向调节个体感知差异与知识共享行为、个体感知差异与职场排斥之间的关系。研究结果为知识共享领域的研究提供了新的视角和框架,同时对企业管理实践有一定的现实意义。In the era of information technology and knowledge economy, knowledge resources are important sources for enterprises to maintain a sustainable competitive advantage. Because knowledge is dispersed, and embedded individually in organization,Only by sharing, melting and upgrading individual′s knowledge resources can the overall organizational performance be improved. However, as the case stands, it is difficult for employees to proactively share their own knowledge and experience. Therefore, how to increase the knowledge sharing behavior of employees has gradually become one of the most severe challenges faced by organizations.In the context of the globalization of economic development, diversity of staff and individual differences become the reality that managers must face. The subject of knowledge sharing is an individual within the organization. With the increase of the individual′s differences in age, character, work values and so on, Whether individual perception of dissimilarity affects employees′ knowledge-sharing behavior has not been effectively addressed at present. Answering this question cannot only theoretically enrich the factors that influence knowledge sharing behavior, but also help practitioners to remove barriers to knowledge sharing among employees.The theory of self-classification points out that the individuals will classify the society groups and divide the inner circle and the outer circle based on certain characteristics and behaviors of themselves and others, at the same time, they will show the different social interaction mode to two kinds of people. Based on the theory of self-classification, we believe individual will divide members differ from them into outsiders and show alienated interpersonal patterns(i.e. workplace ostracism), finally knowledge-sharing behavior will be reduced. Currently the research on workplace ostracism mainly focuses on the impact of on employees′ turnover intention and organizational citizenship behavior, etc. few scholars pay attention to the impact

关 键 词：知识共享行为 职场排斥 个体感知差异 成就需要 归属需要 

分 类 号：F272.92[经济管理—企业管理]