员工支持感知对知识共享行为的影响研究--基于心理资源的视角  

The Effect of Employees’ Perceived Support on Knowledge Sharing Behavior Based on the Psychological Resource Perspective

作　　者：韩丽红 潘静洲[2] 路琳[1] Han Lihong;Pan Jingzhou;Lu Lin(Antai College of Economics and Management,Shanghai Jiao Tong University,Shanghai 200030,China;College of Management and Economics,Tianjin University,Tianjin300072,China)

机构地区：[1]上海交通大学安泰经济与管理学院,上海200030 [2]天津大学管理与经济学部,天津300072

出　　处：《科技管理研究》2020年第9期142-148,共7页Science and Technology Management Research

基　　金：国家自然科学基金项目“多层次视角下供应链管理中跨组织团队效能的影响因素及作用机制研究”(71672113)。

摘　　要：基于工作需求与资源理论、资源保护理论,探究员工感知到的主管支持和家庭支持对于其工作场所知识共享行为的影响,并探讨工作投入在上述关系中的中介作用以及团队融合在支持感知和工作投入之间的调节效应。通过在连锁零售行业227名一线员工及其主管中配对收集的问卷数据分析,结果表明,主管支持感知和家庭支持感知正向影响工作投入,工作投入正向影响知识共享行为,团队融合正向调节主管支持感知和工作投入的关系,团队融合负向调节家庭支持感知和工作投入的关系。Based on job demand-resources model and conservation of resource theory,this study explores the effects of employees’ perceived supervisory support and family support on knowledge sharing behaviors in the workplace,and discusses the mediating effects of job engagement on the above relationships and the moderating role of team integration on the relationship between perceived support and job engagement.Through the analysis of survey data collected from 227 front-line employees and their supervisors in the chain retailing industry,the results show that:perceived supervisory support and perceived family support both have a positive effecton job engagement;job engagement positively predicts knowledge sharing behaviors;team integration positively moderates the relationship between perceived supervisory support and job engagement;team integration negatively moderates the relationship between perceived family support and job engagement.

关 键 词：主管支持感知 家庭支持感知 团队融合 工作投入 知识共享行为 

分 类 号：F279.23[经济管理—企业管理] F273.1[经济管理—国民经济]